Discussions
Avatar initialize time
Hi Hey Gen team, would like to check on the initialize time for the avatar, the attached screenshot is the code i getting from the documentation, when trying to load the avatar, it takes around 10 - 30 secs to initialize, is there anything can be done to reduce the waiting time? This will affect the user experience when they loaded the page but need to wait for a long time to see the avatar to shows up
DataChannel Error on lossy
We have recently upgraded to the team plan based on the support team and what they recommended for us to be on to use the nextjs demo: https://docs.heygen.com/docs/interactive-avatar-realtime-api and we are running this demo here: https://github.com/HeyGen-Official/InteractiveAvatarNextJSDemo
Question About EU Server Availability for Real-Time Avatars
Hi HeyGen Team,
Session timeout after 30 seconds
We have bought the pro plan and our sessions are getting disconnected after 30 seconds, we are using both :
activityIdleTimeout, and
Weebhook: Payload structure for events photo_avatar_generation.success and .fail
I need the exact webhook payload structure for photo_avatar_generation.success and photo_avatar_generation.fail?
I couldn't find any examples in the docs. I need to know what fields are in event_data.
Would be super helpful to see a real example. Thanks!
video off mode
In streaming avatar, is it possible to start an avatar without displaying the avatar screen (video off)?
Can I add some more phopto motion as a one off?
Hello
HeyGen with Thinkific LMS
Go easy I am a boomer drinking from a fire hose.
In a React Native application, is it possible to pass audio directly to the avatar instead of text?
In our current implementation, the avatar speaks based on the text input provided. However, we recently modified the flow to improve interactivity. Now, instead of manually entering text, we're using speech-to-text conversion — the user speaks, the input is transcribed, and then the avatar speaks that text.
Settings positioning
Hello!