Discussions
Streaming avatar sessions disconnect after 30 seconds
22 days ago by Marcin Morgos
The issue happens since a few days and can be reproduced with HeyGen's sample VITE project (https://docs.heygen.com/docs/creating-a-vite-project-with-streaming-sdk) using the latest SDK (2.0.16), but exists also when using older SDKs (I've tried all since 2.0.10).
p.s. adding activityIdleTimeout equal e.g. 120 seconds does not fix the issue, neither calling keepAlive function (frequently) - it keeps disconnecting each session after 30 seconds.