Discussions

Hey guys, I'm trying to achieve the same result you achieve with the model III with an API call, but I'm not struggling the avatar is moving as if it is having a stroke from time to time, what are the exact settings/parameters you use on your browser generator so I can set them up on the API call?

Hi HeyGen Support Team,

I notice there are two endpoints for video creation and wonder the difference between them. I am trying to get a better understanding of which one to use.

I'm generating Avatar IV videos via the v2/video/generate API. In HeyGen Studio I always turn off "Expressive Motion" but I can't find the API equivalent.

Me cobraron el dinero ami tarjeta y no me dieron la premium , no puedo realizar videos dice que no tengo el pago y ya me lo quitaron el dinero

Hi community

An error keeps happening when I try to generate videos; it keeps saying that the maximum character limit is 2000. However, I've recently generated videos, and it accepted 4000+ characters.

Hi HeyGen Support,
After your API update announced (Third-Party Integrations, Custom LLM/TTS), our LiveAvatar integration stopped working.
Issue:
• SDK version 0.0.11 (latest on npm) logs "New unsupported event type" warnings
• Session connects successfully (shows "Live" status) but no audio plays
• No mic permission prompt appears
• app.liveavatar.com works fine with the same avatar
Details:
• Avatar ID: 513fd1b7-7ef9-466d-9af2-344e51eeb833
• API Key starts with: 81814718-d914-...
• Integration was working perfectly until this afternoon
It appears the backend now sends event types that SDK 0.0.11 doesn't recognize. Please publish an updated SDK to npm ASAP since our service is down.
Thank you,
Joe Pilcher

I am using Heygen Free tier.

After the API update announced 20th March (Third-Party Integrations, Custom LLM/TTS), our LiveAvatar integration stopped working.
What we're seeing: