Discussions

I am creating a template for API. There is no API name option for direct video or image type of elements and your documentation is outdated. Need some quick help to get this sorted. I could set the API element names for text, avatar, script otherwise or even in the device based elements as well.

Hi Heygen Support Team,

Hui, Im implementing an interactive avatar, some voices speak too fast during the speech.. Im wondering if there is some way to customize/handle the voice speed?

Hello, by default the streaming avatars have a Canadian accent when speaking in French and I would like to ensure they have an accent from France for my french users.

If my session lasts for 5 minutes and during that time I submit 4 video generation requests that result in a total of 40 seconds of generated video, with the avatar remaining idle for the rest of the session, how will the pricing be calculated? Will I be charged based on the full 5-minute session, only the 40 seconds of generated content, or some other metric?

Hi,

How do I test the APIs before using production credits

I'm using avatar.createStartAvatar() to start the Heygen avatar with high quality, voice, and language settings. The avatar starts successfully — I can speak with it, and the streamReady event is also fired. However, the app remains stuck on "Waiting for response" and doesn't proceed.

our customer service contain sensitive information (personal health), so we're will need to intergrate our own speach to text, is this an possible thing?