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Emotions via API

Hello Team!
I love your tool and how AI generates shorts with avatars. However I can not conceive how can I send emotions (pronunciation) generated with the AI like:

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500 errors from Avatar IV API for new image uploads

  1. I uploaded a jpeg image through the Upload Asset API and received a 100 response with an id, name and image_key etc. that all look fine.
  2. I waited 30 minutes to let it process on the HeyGen backend and verified it was showing up with the List Assets API
  3. I then tried to use that image key in an Avatar IV generate request (https://api.heygen.com/v2/video/av4/generate) and received a 500 internal server error:
    {
    "data": null,
    "error": {
    "code": "internal_error",
    "message": "An unexpected error occurred"
    }
    }
  4. I retried the exact same request but used an image_key that I uploaded a few weeks ago (no other changes) and the request works fine and successfully generates a video. This was the exact same jpeg file as the one that is now giving errors.
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Lip-Sync

I am using a custom avatar that I created with the Azure speech LLM , I am having a difficult time getting the movements of the avatar and the speech to sync up. It looks like I am lip-syncing a song. Can you offer advice?

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Background image cropped & wrongly positioned when using Generate API from Template

Hi team ....

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Can I say heygen to generate the AI image and video animation and attach to the templates?

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Real time caption with live avatar

I am looking to setup real time captions on the UI with liveavatar .

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Heygen api error on make.com

I use Heygen module on make.com - when I operate the scenario it gives 500 error - this happened after I renewed the subscription