Discussions

I finally created my video to upload to HeyGen. It’s 2:16. I keep getting an error message that the video needs to be between 2 and 5 minutes. Why would I continue getting an error message when the video is between the 2 and 5 minute requirement?

Hi, The code on github connects to open ai chat. We have our own chat gpt assistant customized for our products. We like to connect to that chat gpt instance. can anyone share a code ?

I cloned the github. Pasted my open ai key, it keeps erroring with Error talking to AI.

Hi, is it available ? <br /> Thanks

For several times, the error "your video`s audio might be corrupted" occurred while I`m trying to translate a video. What the reason and the solution? Thanks

Please let me know about the following API <https://docs.heygen.com/reference/create-an-avatar-video-v2> Is it possible to specify “ImageBackground” and “VideoBackground” as backgrounds at the same time, and compose a static image background and a video background at the same time? We have confirmed that this is possible on the heygen console, so we are asking if it is possible to generate this in the API. If it is possible to specify both at the same time, which layer is higher in “ImageBackground” and “VideoBackground”? Thank you in advance.

Hi I am trying to add multilingual capacity to heygen. is it possible to add eleven_labs voices to heygen streaming avatar

How can i Change avatar background using client sdk?

I want to test in multiple environments (dev and QA) and realised that I will need to reuse our HeyGen API key. This means that I need to register multiple Webhook endpoints. Each environment will have their own secret produced by the webhook API. If we start scaling in production (imagine thousands of calls), that means that all the requests to production will be hitting my dev and QA as well. That will start getting expensive for no good reason. Is there a way to include the endpoint_id in my requests to <https://api.heygen.com/v2/video/generate> so that your servers won't duplicate your webhook results? Or if we have a paid account, do we have access to multiple API keys so that we can split out the environments?

I have submitted a script several times with various tweaks, trying to figure out why in the world it is being flagged for moderation. I cannot see anything in it that would trigger this automatd response. I am developing a feature for children. There is nothing in it that is offensive. Yet what really irks me is that your moderation time is 2 to 6 hours. Really?! I'm working. Who has time for that?