Discussions

i bought the creator plan so i can skip the long queue but now the videos are stuck at 1% ready... i've seen other ppl using the translator and it wasnt this slow!!!

Wondering if anyone else has experienced audio glitches with streaming avatars. I created a video today and before I submit, the avatar syncs with the scrip without issue. However, after submitting, there are abrupt audible noises that appear during slide transitions. I’ve tried different Avatars and different computers, but the issue persists. Wondering if anyone else has experienced this.

Hi there I used my last credits to make a video, but after 10%, the %value disappeared and never came back. After hourse the video is not ready to download. I never met this issue until now. What happens??

Can we integrate Eleven Labs audio to create a video of talking photo by using the Heygen API endpoint? <br />

Hey I wanted to know that can we create an instant avatar video via APIs.

Hi all, anyone else experiencing glitching in the Streaming Avatar Voice? It seems like it is getting stuck somewhere in the beginning, and then proceeds as normal. I tried with different VoiceID s and I got the same issue. Any tips? :)

Since the weekend, I have been getting a lot of "All streaming servers are busy, please try again later" errors, and I can't connect at all. Please fix this problem as soon as possible. Also, the message "Estimated wait time: 7min 30s" is displayed, but even after waiting for 7 minutes and 30 seconds, I cannot connect. What is the process for "Estimated wait time"?

When trying to generate a UGC video I always get this error. Why?

I subscribed to the "Creator Plan", added the "Finetune" subscription, paid for the One-time Streaming Avatar, and tried the Streaming Avatar, but it never works, giving me "reach user session limit" and "daily rate limit exceeded" errors, and it does not work at all. I have never been able to confirm that the streaming avatar works. It does not work with Joshua's demo streaming avatar, nor with my own streaming avatar. It does not work in different browsers. I understand that this is a beta version, but I have paid a lot of money so far and would like to see this resolved ASAP.

I upgraded my plan to $119 / Month. I couldn't use the streaming avatar (single session) for demo purposes. It says that the user session limit has been reached. I have no active sessions