Discussions

Hello,

Is using the Avatar III engine possible via talking_photo? I was told I'd need a video avatar on my account if I want to use Avatar III model via API.

My video generation is currently stuck and not proceeding. It created a chat plan, and when I clicked “Proceed,” it showed an error. Since then, it has been stuck on “Agent is working” for over an hour, and nothing is happening. It was just a 90 or 100 seconds video.

The fit parameter on video backgrounds is being ignored in the Create Avatar Video V2
API (POST /v2/video/generate). A landscape video used as background in a 720×1280
(portrait) video is always cropped/zoomed to fill the frame, regardless of the fit
value. This was working correctly last week.

Hi,

Hi Team,
Heygen Liveavatar is not getting connected using Livekit plugins. Earlier the avatar used to connect for the first time and not get connected from the next conversation. But now it is not getting connected.

Is there a way to re-submit a video request if the video fails with a final status of error? About 1 in 10 of my requests fail this way and if I go to the Front End and re-submit, they generate fine. I would really like to be able to re-submit the same video ID automatically when this happens. Currently, if I re-submit the video and it completes (every time so far), the ID is still retained for the API which allows me to pull it down correctly.

Please help, I can't set up the video title.

Hello,