Discussions

I am using Heygen Free tier.

After the API update announced 20th March (Third-Party Integrations, Custom LLM/TTS), our LiveAvatar integration stopped working.
What we're seeing:

I saw that Avatar V is now available for Digital twins. How can I use it through the API?
I cannot find Avatar V in the API Docs.

The Avatars (Digital Twins) I use all have about 3 minutes of Footage that I uploaded.

Hi HeyGen Engineering Team,

Hello,HeyGen

Hi team, I’m integrating HeyGen into a project workflow and have run into a critical issue that I need clarification on.

I am using the API to which I send audio files to generate a speaking video (Avatar created using image), but the issue is that when I add some silence in the audio, or when I just send a silent audio, instead of the avatar remaining still, it keeps showing awkward movements as if it is speaking but with the mouth closed. I would like to avoid that and have it so that the avatar remain still with natural small movements during those silent moments instead of acting like a weird mime. Is there a way to do that ?

Hi Team,

When I create a photo avatar via the API using a 9:16 photo (generated in Nana Banan 2, also 9:16) and then generate a talking video through your API with aspect_ratio set to 9:16, the output video has white borders of a few pixels on each side. This is very noticeable and I cannot find any way to remove them. Could you explain why this happens and how to fix it?