Discussions
Unsupported download url: s3://surreal-product/image/...../original
Keep getting error while trying to generate Avatar IV video using API
i'm passing the image_key that returned by Heygen Asset API but getting S3 errors
S3 is out of user or developer control
Font customizations via API
Tried this with the templates in heygen to bring in text from n8n api call so that I could customize our fonts so the captions are more visual with colors, pops, and float ins but can't figure it out.
HeyGen Streaming Avatar SDK - knowledgeBase Parameter Not Working
Issue Type: Technical Support Request
đź“‹ Form Fields:
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Inline Script voice pause in API
We need to have better control over the voice pause in the API. We are using N8N workflow to generate the script, and when it is read by the avatar, it just jumps past (.) or (,) or (đź•“) and speaks way too fast. There are times you want to make the voice pause.
v1/asset upload still failing - "asset data must be provided" error Message:
Hi HeyGen Engineering Team,
I'm still getting the "asset data must be provided" error (40001) when trying to upload photos to the v1/asset endpoint, even after following the support team's guidance.
My Current Setup:
API Key: skV2_hgu_kewGSY61UdW_hA6n9Qp20KSApU1Tj8HnDeDw6mJzmymR
Endpoint: https://upload.heygen.com/v1/asset
Method: POST
Headers: X-Api-Key: sk_V2...
Current Code (Node.js):
What is the typical processing time for a video on the Pro plan?
Hi,
I’m considering upgrading to the Pro plan, but I need to know how long it typically takes to generate a video.
It’s very important for me to understand this because on the free plan, video generation took a very long time.
Im getting an error from N8N but using correct API key/Avatar ID
404 - "{"data":null,"error":{"code":"avatar_not_found
Troubleshooting
Need some help resolving the following error:
404 - "{"data":null,"error":{"code":"avatar_not_found","message":"Avatar bdcd00f8665c471cb642b596d4f0c989 not found or no longer available."}}\n"
Here is the request Im using:
{ "body": { "video_inputs": [ { "character": { "type": "avatar", "avatar_id": "bdcd00f8665c471cb642b596d4f0c989", "avatar_style": "normal" }, "voice": { "type": "text", "input_text": "Testing 123", "voice_id": "07d2ba65847541feb97abc9b60181555", "speed": 1 } } ], "dimension": { "width": 720, "height": 1280 } }, "headers": { "accept": "application/json", "authorization": "hidden", "HeyGen": "hidden" }, "method": "POST", "uri": "https://api.heygen.com/v2/video/generate", "gzip": true, "rejectUnauthorized": true, "followRedirect": true, "resolveWithFullResponse": true, "followAllRedirects": true, "timeout": 300000, "encoding": null, "json": false, "useStream": true }