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The new Template (4) system is not accepting fit values for video attachments. Please advise!!!

HEY,

Avatar IV endpoint randomly removes the image bg and turns the video into white bg without asking for it

How can I stop it from doing that?

Can HeyGen's tech team please fix the unwanted background sounds added when uploading images to create lip sync videos? No OFF option is available!

Unwanted background sounds are being added when I upload my images, which are in a office setting, to create lip sync videos, and I do not see an OFF option available to turn these unwanted background sounds off.
Can someone in HeyGen's tech team please look into this URGENTLY?
Thank you so much!

Request for Detailed Guidance on Network Fallback Implementation in @heygen/streaming-avatar

We’re using @heygen/streaming-avatar v2.0.14 for an interactive web-based avatar integration and are facing a few consistent performance issues:

Sending Arabic to Heygen

Hey

how to use api to create a Cantonese Avatar

Knowledge base

i have multiple knowledge base.

Is audio-to-voice cloning possible in API?

I am trying to make an integration in n8n, where from an audio I create a video in HeyGen (by HTTP). The problem is that when sending this audio and generating the video via API, I cannot keep the avatar's voice configured in the template. Is there this possibility?

Avatar VI issue

When creating videos in Avatar VI Quick Creation Mode using green chroma key + person + audio (dubbing), black lines appear in the footage.

Understanding API Trial Limits and Usage Monitoring - Free Plan

Hello HeyGen Team,