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Video Agent API Error // HELP !!

i click to switch pay-as-you-go model and then i generate a video using Video Agent endpoint but i have error !?
it still consume from credit wich are remaining 5 based on the api response :

How to find image asset id for heygen standard backgrounds

I am trying to create a custom avatar with a heygen standard background via the API. Where do I find the image asset id in the user interface? Or is there an API where I can pull all heygen standard background?

Play a short audio and show a picture during the Avatar Session

Hi guys,

Resolution quality and FPS for API users

Hello, I'm using the HeyGen API and I need to get the best quality talking head videos possible. I'm using Eleven Labs to good effect for TTS and SSML etc. But, using the free plan API is producing poor quality videos. Would going to the pro plan and making use of 4k video be the best option? Also, is there no option for upting the FPS to 60fps?

Unable to download a video

I have trouble downloading a video generated through API. I'm trying to download it by clicking the Download button in the UI.

Inquiry About Creating Video with Audio and Background Image Only via API

Hello,

How to use Avatar III via talking_photo?

Is using the Avatar III engine possible via talking_photo? I was told I'd need a video avatar on my account if I want to use Avatar III model via API.

My video generation is currently stuck and not proceeding.

My video generation is currently stuck and not proceeding. It created a chat plan, and when I clicked “Proceed,” it showed an error. Since then, it has been stuck on “Agent is working” for over an hour, and nothing is happening. It was just a 90 or 100 seconds video.