Discussions

Hi,

Hello,
I would like to implement the ability to interrupt an interactive avatar’s speech, but not just the currently active speaking stream, as described in the API documentation.

I’m currently working with the Heygen API to generate avatar videos, and I’ve noticed that although I set the background to a transparent image, the resulting videos still show a white background.
Is it possible to generate videos with a transparent background (e.g., alpha channel or export format that supports transparency)?

Ho capito che devo gestire il time out deglim avatar interattivi per nopn consumare crediti. Da dove gestisco il time out

Hi, I just created a new custom avatar and it seems to be stuck at 20% ready for more than 30min.

Hello. My interactive avatar was filmed in portrait. When I copy the HTML to use it in my website the head gets chopped off, I assume because the site requires landscape. Would you please help me with the HTML to put this portrait interactive avatar into a landscape frame? Thank you!

Hola a todos,

I wanted to clarify—does the 4000-character limit apply specifically to the knowledge base entries

In interactive avatars, the avatar's speech can be obtained as a string from the "StreamingEvents.AVATAR_TALKING_MESSAGE" event. However, this string can be obtained before the avatar actually speaks. Is it possible to obtain the string as soon as possible in real time along with the avatar's actual speech？

Is it possible to use an interactive avatar with its own knowledge base directly on HeyGen's website and extract the conversation to an external database?