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Concurrent Session Interactive Avatar

Hi, i understand that the $99 credit plan allows fro 100 CCUs. What about the $330 credit plan?
What is the possible limit in enterprise plans ?

Interactive Avatar voice too low.

We're using interactive avatar with id "ef08039a41354ed5a20565db899373f3" & the voice seems too low. How can we increase the volume? Also, we can see that in config there is an option to provide voice id. Where can I find voice options with their ids?

API - GET Avatar returns Avatar ID but not Avatar Look ID

There's a shortcoming I'm seeing with the API where I want to be able to get a list of all of the avatars I have access to and then generate a video after selecting one of the avatars returned in the request. However, the request returns the Avatar ID, but in order to generate a video it actually requires the Avatar Look ID.

Watermark and Zoom name

Hello! On the interactive avatar I get the watermark and the hey gen branding on the name of the participant. However, I have a paying plan and it was supposed to disappear. Could you please help me with this. I am not using the API I refer to the Zoom connection.

why doesn't my heygen upload voice sound like my own voice?

I've tried recording on my macbook and also my google pixel voice recorder. Once they are uploaded to Heygen they sound very different.

test API only free credits

Hello,
Can I test the API for creating a video using an existing avatar and voice without the subscription?
Now I have the free credits granted when creating the login.
Thanks

Need help with Streaming API

Hi,

Prevent charges for Avatar ideal time

Hi,

JS SDK stopListening call

What is the expected behavior of this call? I have a button set up that is intended to act as a mic mute. When clicked, it calls a method that calls the stopListening method. On another click, it calls startListening, and so forth as a toggle. However, if I call it while the avatar is talking, I get a 400 response, and the error states it can't stop listening because the avatar is talking or interrupting. If I call it when it's not speaking, I get a 100 response, but the avatar still listens. I'm unclear on the functionality of this call. If this doesn't work, how do I mute the mic? Do I need to write my own handler for that? Here is the method that his called on click:

"quota not enough"?

Hi all,