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Failed to add motion, error: You have exceeded your limit of 100 photo avatar add motions. Please upgrade for more.

Hello

Add Motion and Sound Effects to Your Photo Avatar

Add Motion and Sound Effects to Your Photo Avatar

🚨 HeyGen API Missing Tons of Avatars!?

I’m pulling avatar lists from HeyGen, but some avatars seem to be missing. For example, “Brody" is not included in the list.

Voice metadata similar to Eleven Labs

Hi, Eleven Labs provides a variety of metadata under labels for voices such as accent, description, age, gender, use case, etc.

ANSWERED

How to Create Photo Avatar Videos via API

Hello, within the documentation, there are three tutorials for creating photo avatar videos. I can already generate the photo and animate it, but I want to create a video from this animation. I want the video to say exactly the text I type.

Interactive Avatar Timing Out at 1 Credit

Hello! We're using the interactive avatars and they consistently hang at just under 5 minutes. They do this every time, and not when the avatars are idle. We've reset the disableIdleTimeout parameter for good measure, but that hasn't changed anything.

ANSWERED

Error 403 Despite Having 9.5 Credits on Free Account

Hi everyone,

ANSWERED

How to Enable Portrait Mode for Streaming Avatars via API

I’m using the HeyGen API for streaming avatars and need to display them in vertical (portrait) mode. However, I haven’t found any API parameters or settings to adjust the aspect ratio for real-time avatars.
Could you confirm if the HeyGen API supports vertical mode for streaming avatars? If not, is there a recommended workaround to achieve this?

ANSWERED

How to get process % of generated videos by API?

I using api to generate avatar videos. I can not know process % to show for my users. Can you help me!

ElevenLabs Voice in Heygen Sounds Different! How to Fix This?

Hey everyone,
I'm using Heygen to create AI videos and have successfully cloned my voice with ElevenLabs. The problem is: when I select my ElevenLabs voice as a 3rd party voice in Heygen via API, the output sounds noticeably different from what I get directly from ElevenLabs.
I’ve already:
✅ Matched all Voice Settings (Stability, Clarity + Similarity, etc.)
✅ Tested the same text input on both platforms