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Critical Issue: Avatar streams dropping

Critical Issue: Avatar streams are dropping immediately after speech is queued with event type 'stream_disconnected' and detail: 5. This happens consistently across browsers (Safari, Firefox) and provides no error codes or messages. The issue occurs regardless of our STT implementation, session keepalive, or event handling. This appears to be a fundamental HeyGen streaming service issue that's blocking my production deployment.

Looking for developers who are well experienced with HeyGen APIs to work for me

Hello,

Integrating Heygen interactive avatar (lip-sync) with Gemini TTS (gemini-2.5-flash-preview-native-audio-dialog) in TypeScript

Hello,

You have exceeded your limit of 3 photo avatars

I have team plan but I keep getting this error.

Group_id Not Included in Response

I’m using the HeyGen API endpoint:

API Endpoint is not working, Help me

I tried to generate video via API., But the request is not hitting and I'm getting Error: getaddrinfo EAI_AGAIN api.heygen.com error in the postman. I also tried to ping api.heygen.com but it responds: ping: api.heygen.com: Temporary failure in name resolution

ASR(Automatic Speech Recognition)

Does HyGen Also provide ASR api for speech to text?

API to Generate Video from a custom avatar

Is this supported? I'm able to create a video from the stock avatar (using the example provided) but when replace the avatar ID and voice ID (both custom) I'm getting error:

Is there any way for me to send a text input to HeyGen's API and have it generate Speech in my custom voice (language + accent)?

For example, given a text input: