Discussions
how do I move API generated caption?
I tried using the position argument for subtitles but for some reason, when I have the subtitle arguments, the caption disappears altogether.
DataChannel Error on lossy
We have recently upgraded to the team plan based on the support team and what they recommended for us to be on to use the nextjs demo: https://docs.heygen.com/docs/interactive-avatar-realtime-api and we are running this demo here: https://github.com/HeyGen-Official/InteractiveAvatarNextJSDemo
Question About EU Server Availability for Real-Time Avatars
Hi HeyGen Team,
Cost
Do I need an API subscription and a HeyGen subscription? If I do will I still get unlimited videos for the API?
Session timeout after 30 seconds
We have bought the pro plan and our sessions are getting disconnected after 30 seconds, we are using both :
activityIdleTimeout, and
Using HeyGen in Webflow
I am having a problem using HeyGen in Webflow. I want to do this programmatically through Clay Labs. Webflow does not support this format. https://files2.heygen.ai/aws_pacific/avatar_tmp/fce7a516d9ce4efea9c7804a2abf4b90/8775e10039eb4715b10bfcb200d7299b.mp4?. So the work around Webflow recommended was a public facing iframe URL. So I made an HTTP API call to get this format. https://app.heygen.com/share/8775e10039eb4715b10bfcb200d7299b
Quality of audio in real time streaming
I can't find any documentation on the output quality of the audio ( sample rate) in avatar real time streaming mode; What is it?
Weebhook: Payload structure for events photo_avatar_generation.success and .fail
I need the exact webhook payload structure for photo_avatar_generation.success and photo_avatar_generation.fail?
I couldn't find any examples in the docs. I need to know what fields are in event_data.
Would be super helpful to see a real example. Thanks!
How to Generate Idle Avatar Video Without Speech Using /v2/video/generate API
Hello HeyGen Team,
I would like to know how to create an avatar video that shows the avatar in an idle position without any talking or lip movement, using the https://api.heygen.com/v2/video/generate API.
video off mode
In streaming avatar, is it possible to start an avatar without displaying the avatar screen (video off)?