Discussions

I am having a problem using HeyGen in Webflow. I want to do this programmatically through Clay Labs. Webflow does not support this format. https://files2.heygen.ai/aws_pacific/avatar_tmp/fce7a516d9ce4efea9c7804a2abf4b90/8775e10039eb4715b10bfcb200d7299b.mp4?. So the work around Webflow recommended was a public facing iframe URL. So I made an HTTP API call to get this format. https://app.heygen.com/share/8775e10039eb4715b10bfcb200d7299b

This will not play in Webflow either as they say HeyGen is refusing the connection via some type of policy?

From Webflow Support:

When trying to iFrame the video page, HeyGen is refusing the connection. Indicating they may have a policy on that page that prevents it being embedded. Example URL: https://app.heygen.com/share/547c0944717c49728133f24563512856

You will need to contact HeyGen support to find out why those URLs cannot be embedded, as this is a limitation on HeyGen's side not Webflow.

If you can get the actual video file URL, then you should be able to use that in the code embed element. Example URL: https://files2.heygen.ai/aws_pacific/avatar_tmp/fce7a516d9ce4efea9c7804a2abf4b90/5db90060f3c54e0ebd27fe5ad322222f.mp4?Expires=1749597114&Signature=RtG~DQYtjw~ZtAWoi--HMkNRCwb4kJnngy3A10ApikvWg3HTopJE7KdtZIbhH110vNdHTJjL5IUONif4xfaHHo6kcH8eCZyXnD4~bW1OHuanbsFrgK-9sUZRFy7Aq74o~BD-Vb7bj7DtFZVnnV41h4KWbQuiz6i1rb29dgHJoluCkhctGE7ypb2oQIXO5Vyko9BGHPOIjxHDfWob2O-dg1uePGxCFa7ND7yTMC91i1ITqafAK87NSMBhhe8Hbppy7AtM1fR8fFdEDTJaWVSuFyK~t5CKICt-3zQjy~P4wGJQQsSd8KUBulejZqP6U9Oxqh~0a~UIdgu2TdZnCHM4kg__&Key-Pair-Id=K38HBHX5LX3X2H

https://www.loom.com/share/7a179f917d8947a39caa1e177bc87af3?sid=afeba5f3-888c-4a68-b2b5-d4bbdc8f07fe