Discussions

When creating videos in Avatar VI Quick Creation Mode using green chroma key + person + audio (dubbing), black lines appear in the footage.

Hello HeyGen Team,

MESMO USANDO o "opening_text" o avatar ao inciiar fala uma frase aleatoria, e muitas das vezes ela acaba falando algo do tipo "eu so tenho dados até 2023". ..

Hi there,

We're using heygen interactive avatar with a knowledge base, but the Opening intro text does nothing.

I’m trying to remove the green background from transparent avatars in LiveAvatar.
I’ve tried multiple methods using canvas elements and RGB manipulation, but the quality drops and it doesn’t look as clean as the preview shown on HeyGen.
Any suggestions on how to achieve a true transparent background during streaming?

Hello!
I have two voice clones under ‘My Voice’. I can access the delete menu item, but deleting does not work – nothing happens. The window displayed freezes.
Best regards

Hello,

The request consistently returns a 401 Unauthorized error (HTTP 401).