Discussions

Hey there,

Hi! I can't find a way to rename Avatar Looks. Not the Avatar itself, but its looks. The problem is that I'm starting to generate multiple looks for my only avatar, but the only way I have to differentiate them, is by the thumbnail / preview which is autogenerated.

Hi, I have a demo for interactive avatar which works fine. But yesterday I encountered an issue, which is the streaming breaks around 30s after I start a new session.

I'm encountering an issue where my API execution progresses smoothly up to 95-97% but never fully completes. The process seems to stall at the final stage, preventing a successful response or completion.

The video is jumping, moving, when it switches scenes. I created a video and broke it into several scenes with one script running the entire length of the video. There is a different video clip for each scene. When the video moves to a new scene, the video starts in one location and then jumps to a new location in the view.

We’re a current paid-plan customer looking to manage our LiveKit rooms ourselves so we can utilize features like Egress and participant recording. Could you let us know if this is possible and, if so, provide any guidance on the necessary setup?

I created a photo-based avatar and added motion using the HeyGen API but the result is not consistent with taking the same photo, uploading it to the HeyGen web interface, and adding motion to the photo (selecting the Consistent mode and not providing any input for the prompt). With the API, the photo avatar looks occasionally to the left. That is not the case with the avatar created via the web interface. Do you know what is going on?

Hi HeyGen team!

I would like to if there exists any possibility to display HTML format text under Templates {{VARIABLES}} into the screen. Right now just plain text is being displayed. Allowing to show HTML elements could bring much more flexibility like an HTML Table, ....