Discussions
Subject: Intermittent 503 Errors and "Method Not Allowed" in HeyGen Streaming API
Hello, I am experiencing intermittent issues when initializing an avatar using the HeyGen Streaming API in my project Demo: Create a Vite Project with Streaming SDK. While the application functions correctly at times, I frequently encounter two main errors:
Error 503 (Service Unavailable) when making a POST request to https://api.heygen.com/v1/streaming.new.
"Method Not Allowed" Error for the same URL in certain attempts.
Avatar Permissions
Hey there,
Hi! I can't find a way to rename Avatar Looks. Not the Avatar itself, but its looks.
Hi! I can't find a way to rename Avatar Looks. Not the Avatar itself, but its looks. The problem is that I'm starting to generate multiple looks for my only avatar, but the only way I have to differentiate them, is by the thumbnail / preview which is autogenerated.
Interactive Avatar doesn't work for a while
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Video Jumping/Moving
The video is jumping, moving, when it switches scenes. I created a video and broke it into several scenes with one script running the entire length of the video. There is a different video clip for each scene. When the video moves to a new scene, the video starts in one location and then jumps to a new location in the view.
Connect Heygen avatar to our Livekit Room
We’re a current paid-plan customer looking to manage our LiveKit rooms ourselves so we can utilize features like Egress and participant recording. Could you let us know if this is possible and, if so, provide any guidance on the necessary setup?
I want to get Japanese with USER_TALKING_MESSAGE
Using API to create a photo avatar with motion - not consistent with web interface
I created a photo-based avatar and added motion using the HeyGen API but the result is not consistent with taking the same photo, uploading it to the HeyGen web interface, and adding motion to the photo (selecting the Consistent mode and not providing any input for the prompt). With the API, the photo avatar looks occasionally to the left. That is not the case with the avatar created via the web interface. Do you know what is going on?
API Plans & Limits
Hi HeyGen team!