Discussions
Interactive Avatar Creation TypeError
Hey all,
Interactive Avatar gets too big
My interactive avatar looks fine until I click on chat. After that, the face zooms in and you can only see the mouth talking. Here is the embed code I am using.
Customize Fonts for captions
You introduced a new feature in the UI for customizing captions. When will you be exposing that feature via API?
Change base knoweldge
Hello
WebRTC: ICE failed
when i follow your guide and created a Vite project to get streaming avatar i got this error and i can't fix it
the error is "WebRTC: ICE failed, your TURN server appears to be broken, see about:webrtc for more details"
Closing and opening the interactive avatar microphone
Hello
Ia have the next error

Create Session Token - Rate Limiting
I'm getting intermittent errors on https://api.heygen.com/v1/streaming.create_token
Can we change Session duration limit
const res = await this.avatar.createStartAvatar({
quality: AvatarQuality.Low,
avatarName: "c20f4bdddbe041ecba98d93444f8b29b",
session_duration_limit: 300,
// in this code session_duration_limit parameter is not working
});
Caption is missing parts
I’m using the avatar generation API. I added a caption, but the caption in the video is incomplete compared to the spoken content. When I check the “Edit Caption” section on the HeyGen dashboard, the full caption appears correctly, but the caption in the video is missing parts. Could you please help me check this?
