Discussions

so below i will be attaching the process of how i am starting the things and let me know if there is any problem in the approach because my session starts correctly and working completely fine but then disconnects suddently after 10 or so seconds and i see in the disconnect room section console log a 5 text only.

When will be Avatar IV via API available?

In our interactive avatar integration, we initiate a session using two API calls: streaming.new followed by streaming.start. However, if the user clicks "Start" and then immediately closes the window, the streaming.new call remains pending (for 20–23 seconds), and we never receive a session_id.

We're trying to deploy an avatar app on an AWS EC2 instance, and while it runs perfectly fine in our local environment, we're encountering an issue in production.

Since LiveKit supports Egress, I wanted to ask if you provide a built-in option to automatically record streaming sessions. Is this feature currently available but undocumented?

Hi,

Hi Heygen Support Team,

I'm using avatar.createStartAvatar() to start the Heygen avatar with high quality, voice, and language settings. The avatar starts successfully — I can speak with it, and the streamReady event is also fired. However, the app remains stuck on "Waiting for response" and doesn't proceed.

hot to make all the media in a scen last the same time

Hi team,