Discussions
Zapier, App didn't respond in time
When testing my Zap, it shows that Heygen isn’t responding in time, with no error messages. In "Retrieve Video Details" the callback ID just shows as null. Is there a workaround for this? For example, if I send 5 responses at once and Heygen gives this error, is there a way to handle the capacity better?
Cannot Stop Session
List session returns:
Still showing ”Failed to start session: Concurrent limit reached, please make sure you have closed other testing sessions under the same account.”
I've tried to use custom AI avatar as Admin said the bug is fixed, but still cannot use it.
Can't close the session
Yeasterday I created a new session witch the ID is b92b301b-bccf-11ef-8f14-863dc90d9057. Today when i used the list endpoint it returned this session. But when i try to close the session it keeps returning an error saying that the session ID does not exists. That way i cant create a new session beacuse is already one open
Cannot see the API button to set variables while creating a template
I am trying to follow the "Replace image in template" (https://docs.heygen.com/docs/replace-image-in-template) API docs but I cannot find the API button in the UI to set the variable name for the image.
How to know if the Avatar is talking or not?
I have integarted HeyGen Interactive avatar in a React Native interactive chat app.
Interactive Avatar : Avatar not found
Hello,
How long does it take to generate a video using a template in the paid version Team or API PRO?
How long does it take to generate a video using a template in the paid version Team or API PRO?
How long does it take to generate a video using a template in the paid version Team or API PRO?
How long does it take to generate a video using a template in the paid version Team or API PRO?
How to detect the event that the Interactive avatar has stopped speaking so that user's mic can be enabled.
We have an interactive avatar Bot using HeyGen Interactive avatar API with a custom bot engine. Everything works great except that we can't detect the event that the Bot has stopped speaking. This is very cruical for us to enable the mic for the user (who is interacting with the avatar).