Discussions

Hi,

I found a post from 2 months ago where you stated you were working on a release so that we can use a single image (avatar character) as the model for your streaming in real time avatar service. Are you any closer to a release? Right now I can only find the D-ID API for this purpose, but their animation looks like it's a few years old compared to yours. We have an IOS app project we're working on that we're willing to delay if your release is imminent. Please advise?

why voice are different acces beetwen last week and this week exemple radiant riley with french language and french accent ?

When specifying a locale, for example "de-DE" the avatar take excessively long pauses between sentences. For example after a period or exclamation mark, the actor takes a long pause. This is not happening when using multilingual. This is probably my biggest pain right now.

Hello,

I set caption:true when making generating video. In heygen GUI the captions are there. But the caption_url is empty string always.

We were hoping to use HeyGen for personalized videos from available UGC avatars in the dashboard.

Good afternoon, Yesterday, I ran tests with the Demo: Create a Vite Project with Streaming SDK and made significant progress. I was able to have a fluent conversation with the avatar, but today, it stopped speaking entirely. It doesn’t produce any sound, even though it responds correctly in the console. When checking the logs, there are no errors or warnings—just no audio output. I have two different projects, and even in the one where I’ve made the fewest changes, the issue persists. I still have plenty of credits left, so I don’t think it's a usage limitation. I would appreciate your help in resolving this issue.

Hey guys,
Since this morning all my voices are alterred and sometimes an error message appears :
" Unexpected error checking for 11labs voice: MovioException(api_status: 400700; http_status: 500; msg: Internal error while getting the voice. Please try again later.; detail: Voice client error); data: None"
Any issues or solutions?

Hello! We've been using an interactive avatar embedded in our company's digital coaching platform, but suddenly it's stopped working for all users across all browsers. The error message displayed is: "Failed to start session: Permission denied." Nothing has changed on our end. What could be causing this issue?