Discussions

When specifying a locale, for example "de-DE" the avatar take excessively long pauses between sentences. For example after a period or exclamation mark, the actor takes a long pause. This is not happening when using multilingual. This is probably my biggest pain right now.

Hello,

I set caption:true when making generating video. In heygen GUI the captions are there. But the caption_url is empty string always.

We were hoping to use HeyGen for personalized videos from available UGC avatars in the dashboard.

Good afternoon, Yesterday, I ran tests with the Demo: Create a Vite Project with Streaming SDK and made significant progress. I was able to have a fluent conversation with the avatar, but today, it stopped speaking entirely. It doesn’t produce any sound, even though it responds correctly in the console. When checking the logs, there are no errors or warnings—just no audio output. I have two different projects, and even in the one where I’ve made the fewest changes, the issue persists. I still have plenty of credits left, so I don’t think it's a usage limitation. I would appreciate your help in resolving this issue.

How to implement the start of session with only speach and then the switch to typing that blocks the mic?

We are on a scale plan.

Hello HeyGen Team,

I'm looking to make my interactive avatar more prominent on my website. Will this involve custom code implementation and styling, and if so can anyone help with the code?

Hey guys,
Since this morning all my voices are alterred and sometimes an error message appears :
" Unexpected error checking for 11labs voice: MovioException(api_status: 400700; http_status: 500; msg: Internal error while getting the voice. Please try again later.; detail: Voice client error); data: None"
Any issues or solutions?