Discussions

Ask a Question
Back to All

HeyGen not recognizing subscription level through API call?

Hi there,

I have the creator package and am creating avatar videos through an API call from Make.com.

Whenever I create videos through the API, I get an error saying that my videos cannot exceed 180s which is false since I'm on the creator plan. When I create avatar videos through HeyGen itself I do not run into this issue.

Could you please help? I need to continue creating videos through the API.