Discussions

I received an email the said there was an error, and I need to re do the consent script "Please follow the consent script and read it clearly". How do I re do the consent or do I have to delete and start over?

Hello, I hope you're well.

I’m wondering if HeyGen allows specifying the audio track format when generating videos. Because on MacOS devices, if the audio track is in MP3 format, the sound doesn’t play.

Sometimes, Heygen gets stuck during the connection process. It emits the heygen_ready event, but I don’t receive a success message from the server — it keeps waiting for a response.

I'm integrating the @heygen/streaming-avatar SDK into a Microsoft Teams custom app, but I'm encountering a critical Content Security Policy (CSP) error that prevents functionality:

is there some way to monitor call and audio quality for interactive avatars ? Is there some recommendation or integration with 3rd party tools ?

Hi ,

"voice": {
"type": "ssml",
"input_text": "Привет! <break time="1s"/> Как дела?",
"voice_id": "..."
}
Is there ssml support for generating video from text? How to set pauses and emotions in text for api video generation?

My name is Laxmipriya Kar, and I’m currently working on a Python-based project using Streamlit that functions as an AI Interview Agent. In this setup, the AI takes on the role of an interviewer, dynamically generating follow-up questions based on the candidate’s responses in real time.

Issue Description:
We're experiencing unacceptably long processing times (10-60 seconds) for v1/streaming.new API calls during sequential avatar initialization. The issue is consistently reproducible with 10+ consecutive calls.