Discussions

Hello,

Why the avatar works only with the chat on the phone or tablet (android) and is impossible switch on voice mode?

I have lost all my available credits because of this. Do you know why it is stuck?

I am developing a mobile application that must have, among its features, an interactive avatar based on artificial intelligence.
To test it I created a simple demo page following your examples for Intereractive Avatar integration.
When I access from desktop or mobile via the Chrome browser I have no problems and it works correctly.
Using Unity's custom web browser, I can start the connection but it does not show me the video streaming.
Do you have any solutions to suggest as?

Hello,

Is photo to interactive avatar on the cards? If so, when?

Hello,

Hi Hey Gen team, would like to check on the initialize time for the avatar, the attached screenshot is the code i getting from the documentation, when trying to load the avatar, it takes around 10 - 30 secs to initialize, is there anything can be done to reduce the waiting time? This will affect the user experience when they loaded the page but need to wait for a long time to see the avatar to shows up

Hi HeyGen Team,