Discussions

Hi! Thanks for continuing to work on the API. It's great to see it progress over time. Our team has used the creat_video API but we are switching to leverage the translate_video API now and have been spoiled with the lovely `callback_id` functionality on the former. We are able to handle many things in the backend thanks to this custom parameter we pass on POST requests for video generation. The question is: Could we get the same functionality added to the video_translate API? The expected behavior would be: Make POST requests to `/v2/video_translate` with `callback_id: "custom string"` in the request body and the webhooks emit events with the `callback_id: "custom string"` in the body so we can track metadata about the specific `video_translate` request. This is crucial for various aspects of our backend handling the webhook events. <br> Thanks so much!

Hello, I'm trying to create/generate a video using the Api.. I Have no probelm creating a video but i would like to make the video publicly available or get a link that is publicly available. How do i change or set the video properties to make it shareable ? <br> Cheers Jacques <br> <br>

Hi there, I'm experiencing really long load times for video translations. The video uploads but then stays on 1% Ready for hours. It seems like there might be an error. Thanks!

I have a bunch of templates that use mp3s for the script. I want to be able to add captions for them. Is this possible?

after taking credits for 1 month. I launched the translation of 4 videos. I know there's a bit of a delay, but nothing's been happening for several hours. All my videos are stuck on "1% ready".

Hello! I've noticed that sometimes, when I refresh the page, or close the window and open it on another browser, the system is unable to start a New Session. I am the only person trying to connet with the avatar. It seems like an issue with the server, or a specific delay in-between sessions. It helps a lot when I click "Close" for the session before refreshing or re-deploying my website, but it still doesn't always work. Any advice on how to tackle this issue? :) Thanks!

I am trying to produce a video but I keep getting the error: "For security reason, please avoid excessive change in your script and try again.". How to solve?

We are testing the Enterprise version and, according to the webinars, we should be able to preview the entire video before translating it. Essentially, the 'play' functionality bar below the video preview disappears. <br>

This morning I made three videos, when I went to download them it told me that "at least I had to have a series". The videos had several series. Suddenly the three videos have disappeared from my profile, how can I find them because they are not in my profile.

I had added a contact via API '/v1/personalized_video/add_contact'. But, I can't find any of way to get the result video of 'Personalized Video' from your documentation or API reference. I thought that API '/v1/video_status.get?video_id=\<video_id>' will give me the video_url to download. However, API '/v1/personalized_video/add_contact' returns no video_id or something. Could please you let know how to get the result video?