Discussions

The video is jumping, moving, when it switches scenes. I created a video and broke it into several scenes with one script running the entire length of the video. There is a different video clip for each scene. When the video moves to a new scene, the video starts in one location and then jumps to a new location in the view.

We’re a current paid-plan customer looking to manage our LiveKit rooms ourselves so we can utilize features like Egress and participant recording. Could you let us know if this is possible and, if so, provide any guidance on the necessary setup?

I created a photo-based avatar and added motion using the HeyGen API but the result is not consistent with taking the same photo, uploading it to the HeyGen web interface, and adding motion to the photo (selecting the Consistent mode and not providing any input for the prompt). With the API, the photo avatar looks occasionally to the left. That is not the case with the avatar created via the web interface. Do you know what is going on?

Hi HeyGen team!

I would like to if there exists any possibility to display HTML format text under Templates {{VARIABLES}} into the screen. Right now just plain text is being displayed. Allowing to show HTML elements could bring much more flexibility like an HTML Table, ....

how can i mute the audio of the avatar in react native?

I am using react to integrate interactive avatar. There is some kind of an weird issue. The interactive session starts, but only the avatar gets live, no voice going through.
It gives this error in the console: its just burning my credits without performing how it should perform.
This is the error that i see in google chrome inspect element console:
Uncaught (in promise) Error: Access to storage is not allowed from this context.

Getting "Text to speech provider error: fail to speak ssml by reason: we do not support this locale" any idea what that is about....this is on an api call where im passing in a voice id. Itgenerates a video_id, but on the dashboard I see the error.

is there any way I can manually connect livekit-client and backend python websocket server? it does automatically connect when site is accessed from localhost:3000, but not with LAN IPs.