Discussions

Just today the API captions endpoint started returning captions with overlapping timestamps or even timestamps where the previous caption time is after the subsequent caption time.
Actually, ever since I started using the API for captions, the timing has been slightly off. Can you look into this for me? Captions are vital for my use case.

It happened on this video and several others:
https://app.heygen.com/videos/1909a683547d41a388ec3eda4c0fcb1a
If you inspect the captions you'll see that some have overlapping timestamps which is a violation of the SRT format for captions

Thanks