Discussions
About metadata or tags for Heygen avatars
Hello,
Uploading Videos with Alpha Channel / Transparent Background
Hi,
API queue is not rendering...
Anyone has issues that if send a job to v2/video/generate to not generate the video?
I am sending via CURL a simple request and is there now over 10 hours in queue.
Interactive Avatar Introductions not working - PRODUCTION DOWN
We have a small variety of interactive avatars that we're using in production for our healthcare concierge business.
subtitles time stamps overlapping
Just today the API captions endpoint started returning captions with overlapping timestamps or even timestamps where the previous caption time is after the subsequent caption time.
Actually, ever since I started using the API for captions, the timing has been slightly off. Can you look into this for me? Captions are vital for my use case.
No Audio
Hello, we are using HeyGen to generate custom videos with avatars, however when trying to access the videos in a player they dont have a sound. What could be the cause for this?
Significant Speed Difference Between HeyGen Site Avatars and My Implementation
Hello,
Interactive avatar with own MCP server
Hi,
Voices with Streaming Avatars
Hello.
High latency in Scale Plan in Avatar Generation apis
Hi,