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API credits expiration

Will the API credits that I bought expire when I cancel my subscription?

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The New Animated Photo Avatar via API

First of all thank you very much for the HeyGen team letting us use the API with the new pricing. I have been waiting for this for more than 6 months! Absolutely excited!

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Is it possible to run two sessions of interactive custom avatar streaming simultaneously?

Is it possible to run two sessions of interactive custom avatar streaming simultaneously?
If so, how would API credits be consumed in that case?

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Using Interactive Avatar NextJS Demo and get the text the user says

I am studying this script before going further.
I'm not very used to coding in react, but everything seem to be clear, except one point.
How can I retrieve the string which contains the text spoken by the user?

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How can i implement streaming using React Native?

How can I implement streaming using React Native? The SDK is only for React JS and does not work in the React native mobile platform. I want to create a chatbot stream, where users ask questions by typing the query or by dictating it and an AI avatar will answer them continuously (with video and audio)

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Translation proofreading - Via API

The proof reading functionality on the Heygen UI is great, super helpful for getting videos just right, however, we really need to be able to do this via the API for our use case. What are our options for proofreading a translation before generating a video via api calls? We have an enterprise account if that makes any difference.

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Assistance with "Connect to Zoom" Integration for Interactive Avatar

Dear Support Team,

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How can I customize the Interactive Avatar to use my own server-side API instead of the default LLM?

I want to change https://github.com/HeyGen-Official/InteractiveAvatarNextJSDemo to get responses to user text or voice queries from my server-side API instead of from the HeyGen LLM. That is, I want the user to be able to provide either text input or voice input and have it sent to my API endpoint which will return text that the avatar should speak.

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Streaming Avatar Never Connects

How can I debug a streaming avatar never connecting? When I call streaming.list, it's always listed with the status "connecting". My my application is connected to the livekit server, but an avatar never connects. For context, I'm connected with LiveKit and do not have the option to use the typescript sdk. Do yall have a way on your end to see what went wrong between creating the livekit server and the avatar connecting to it?

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How can I download video from HeyGen using API? (After Video Translation)

Can't find any info about downloading files from HeyGen API, is there a way if so exists?