Discussions

I am trying to make an avatar of myself to brief news for my social media page but all my videos are getting this issue of Moderation Triggered. But i am presenting the facts that are already out there, so if i cant do that then whats the use of this for me? If i cant create video for normal news then i dont know how this will work for me.

can you have it tie into a more in depth knowledge base as well as Ai? to increase the quality of responses? i would want to use it for answering fitness questions but in my style and philosophy of training?

Video stuck at 91% for more than 24 hours after submission

I exported my file in 4k and for one of my applications it needs to be 1080. I thought I'd throw it in premiere pro and export as 1080 to resolve that issue but the file only imports as autio into PP. Help...

I am using heygen streaming avatar API. It seems to me that it times out if I leave it idle for 2-3 minutes? How to prevent this behavior.

Hi HeyGen team,

Why is this happening? Can any admin check?

Please let me know the heygen api pricing. Or share me a link of api pricing.

I’m facing a critical issue where my videos have been stuck in the processing queue for almost two days without any progress after initiating translations. Every new video I upload also gets stuck in the queue, and nothing is moving forward. This has completely halted my projects, and I'm unable to generate any videos for my clients.

I have a template that I use to dynamically generate videos through the API. For one video, I don't want the avatar to show on scene 1. For another video, I do want the avatar to show on scene 1. Is there a way I can dynamically turn the avatar on or off when generating a video with the same template?