Discussions

Hi - what model is being used for the Interactive Avatar responses?

I see that the list of available webhook events now return new values instant_avatar.success and instant_avatar.fail. Are these called after the generation of custom video avatars?

I am about to implement an interactive product advisor in an e-commerce shop, i.e. the avatar must be able to combine the customer's information input (as a very simple example color, size and price) and filter out the product(s) from the database that meets all of the criteria. What would be the best approach for integrating a database and implementing the filtering logic?

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  Subject: Persistent Avatar Unavailability and Video Generation Issues Dear HeyGen Support Team, I am experiencing ongoing challenges with avatar video generation using the HeyGen API. I'm hoping you can help me understand and resolve these issues. Detailed Problem Description: - When attempting to generate videos using different avatar IDs, I consistently receive "avatar not found" errors - Avatars visible in the list at

Hi Team,

Hello HeyGen team and community,

Dear all,

Hello,

Hello,

Hello everyone,