Discussions

Hi, i want to subscribe to the api plan. Through the documentation and recent discussion post it seems, the new model is pay-as-you-go and with per second pricing.

A new prepaid, credit-based pay-as-you-go pricing plan is expected to be released. When is it scheduled to be announced?

Hello,

We don't have the internal skills and have had to contract a developer to assist with implementing our (interactive) Live Avatar through API. The Avatar has been working well as an HTML embed for last couple of years, but I'm told it will perform even better with API. The contractor has undertaken a 'discovery' and already expended most of my $10K budget and is now telling me it will cost another $20K to do the embed into our WordPress website. I don't understand why is should be so costly. Any insights?

Hi,

I can no longer edit my templates that I was using for API video generation. A template still exists, but the template link goes to the library of all templates (default and HeyGen provided) and the tab for My Templates is empty.

come mettere in pausa abbonamento

Hello HeyGen Support Team,

Essential plan limits each session to 20 minutes, Business plan allows 60 minute sessions.

I am suddenly getting 400569 errors when using the video status endpoint and the video ID returned from the video agent endpoint. I can see the video generating when I go to the UI and look, but the ID there is bfeef1a4-811f-4273-acb7-962aeb45ea1d while the id returned is {
"error": null,
"data": {
"video_id": "4d2394edcaf64a628ccb73aed2853422"
}
}