Discussions
Using Mirror Voice functionality via API
Hi Team,
Best practices regarding CPD for NER
To follow best practices for CPD for NER, engineering professionals must maintain a systematic record of learning activities to demonstrate ongoing technical competence. Engineers Australia requires a minimum of 150 hours of structured professional development over a three-year period, covering personal commitment and community obligation. A key aspect of managing CPD for NER is ensuring that at least 50% of your hours are related to your specific area of practice to maintain technical currency. It is also essential to include hours dedicated to risk management and business skills to meet the holistic requirements of the National Engineering Register. By utilizing a structured log, you can ensure your CPD for NER remains compliant with current audit standards and professional accountability.
9:16 bug
When I create a photo avatar via the API using a 9:16 photo (generated in Nana Banan 2, also 9:16) and then generate a talking video through your API with aspect_ratio set to 9:16, the output video has white borders of a few pixels on each side. This is very noticeable and I cannot find any way to remove them. Could you explain why this happens and how to fix it?
why the Video Agent would suddenly change the avatar and voice i
We successfully generated approximately 20 videos using the /v1/video_agent/generate endpoint with consistent avatar and voice. Then without any changes to our code or prompt, subsequent videos started using completely different avatars and voices. We did not change the prompt or any parameters between the consistent videos and the inconsistent ones.
Can you explain why the Video Agent would suddenly change the avatar and voice it selects mid-batch? Is there a way to lock a specific avatar and voice in the Video Agent endpoint so it stays consistent across all videos? Or is there a session/context that resets after a certain number of videos?
API Help: Burned-in Captions, B-Roll, and Speed Settings (Creator Plan)
Hi HeyGen Team,
Help with my PRo account and troubleshooting for avatars
Hello, I upgraded my account to PRO, but it still says “Digital Twin total usage done”.
I cannot create my Digital Twin avatar.
Could you please reset or activate the Digital Twin quota for my PRO account?
Talking Photo API – Significantly worse animation quality compared to UI (same avatar, same audio)
I'm experiencing a significant and reproducible quality difference between videos generated via the API and videos generated through the HeyGen UI, using the exact same avatar and the exact same audio file.
Which Avatar IV endpoint to use and how to reduce head bobbing while reading transcript.
My use case is to read a transcript as realistically as possible. I have created an avatar in Avatar Studio (I'm unsure how to tell if its Avatar IV or Avatar III). I was told this by support:
How to create a video from a template v4 using API?
Hi HeyGen Support,
Can't Host Live Avatar in Private Server
I want to host Live Avatar in my own server but it keeps loading and can't be accessed.
I've bought Essential Plan for this but it still loads indefinitely.