Discussions

Hi HeyGen team,

Dear support, would you help to check group id : 228684644a8d41ab9807e32fabc07d2d, which keep showing pending status for a while , thank you

When I create an avatar from a photo on your website it has great movement on model III. When I do it through an API call its a video that plays for a little and then reverses, which looks bad.

Hey guys, I'm trying to achieve the same result you achieve with the model III with an API call, but I'm not struggling the avatar is moving as if it is having a stroke from time to time, what are the exact settings/parameters you use on your browser generator so I can set them up on the API call?

Hi HeyGen Support Team,

I notice there are two endpoints for video creation and wonder the difference between them. I am trying to get a better understanding of which one to use.

I'm generating Avatar IV videos via the v2/video/generate API. In HeyGen Studio I always turn off "Expressive Motion" but I can't find the API equivalent.

Me cobraron el dinero ami tarjeta y no me dieron la premium , no puedo realizar videos dice que no tengo el pago y ya me lo quitaron el dinero

Hi community