Discussions

Adquirí un plan por v
25 euros que ofrecía videos ilimitados. Sin embargo, para mi sorpresa, he descubierto que este plan expira hoy, 29 de este mes. Realicé la compra recientemente y me encuentro con la limitación de no poder crear otros avatares. La aplicación parece complicada, ya que me indica que he agotado mis opciones y que, si deseo un crédito adicional, debo pagar 13 euros, pero no logro comprender las reglas ni el funcionamiento de la plataforma.

Hello HeyGen Support Team,

Hello HeyGen Support Team,

Hello HeyGen team,

We're facing an issue where the avatar is not speaking but the animation is playing and transcript is being received from heygen. We're using avatar with following id - Katya_Chair_Sitting_public. This is happening once in a while, completely random.

Hey everyone! I’ve successfully created and uploaded a custom Instant Avatar via the HeyGen web dashboard, and it's working perfectly there. However, when I call the GET /v2/avatars endpoint, my custom avatar is nowhere to be found in the list—only the stock public avatars are showing up.

Hello,

Hello,

Hello,
I am trying to figure out how to generate an Avatar IV video from an existing avatar ID and not from a picture via the API. I have not found any documentation regarding the topic.
Could someone point me in the right direction?

Here is his question