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Error Response From Valid Avatar ID

Hi, I am getting this error response:

Wordle Unlimited Brings Endless Word Puzzle Fun Online

Wordle Unlimited is a popular online word puzzle game that expands the classic word guessing concept into an unlimited format. Unlike traditional daily word puzzles, this version allows players to enjoy as many rounds as they want without waiting for a new day. The core idea remains simple yet addictive: guess a hidden word within a limited number of attempts using logical thinking and vocabulary skills. Each guess provides visual feedback through colored tiles, helping players refine their strategy and improve accuracy.

Make.com intergation

I'm integrating HeyGen with Make.com In Scenario 1, I create a video using HeyGen’s API. Then, I need a webhook from HeyGen when the video is finished (avatar_video.success) so it triggers Scenario 2 in Make. Scenario 2 takes that video URL, uploads it via Blotato, and then posts to social platforms. The issue is that the webhook isn't triggering or sending the video URL correctly to Make.com I need clarity on how to register the webhook endpoint correctly or debug why the event isn’t reaching Make.

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LiveAvatar: No Sound in Firefox and Safari

Hello HeyGen Support Team,

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ElevenLabs V3 Voice Support for Avatar Video API?

Hello,
I’m currently trying to create an avatar video using the API. However, based on the documentation, I don’t see ElevenLabs V3 listed as an available voice option.

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How to use 11labs voice in streaming/live avatar?

Hello HeyGen Team,

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Unable to obtain audio_url or asset_url when uploading MP3 via HeyGen API

Hi,
I’m trying to work with the HeyGen API to generate agents, but I’m having trouble obtaining the audio_url or asset_url.

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URGENT: Migration Issue - Credits and Assets not appearing in LiveAvatar

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Interactive Avatar latency

Hi, we're using the latest interactive avatar API (Audio-to-Video) as we want to use a more powerful LLM. We're using OpenAI realtime for A2A realtime audio, via LiveKit. We have this in Production and it works really well except for one thing; latency. We're seeing up to 5 seconds of latency on avatar turns and this just doesn't work for us. Is there any way we can remove this issue? We're not voice cloning etc. We want to scale up usage of photorealistic avatars but can't until this problem has been solved. Thanks. Eamus

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API issues

Last night I signed up for the Scale API plan, but when I use the API, it tells me that I have the trial version. How do I fix this, please?