Discussions

Should Live Avatar API integration be hard and costly

We don't have the internal skills and have had to contract a developer to assist with implementing our (interactive) Live Avatar through API. The Avatar has been working well as an HTML embed for last couple of years, but I'm told it will perform even better with API. The contractor has undertaken a 'discovery' and already expended most of my $10K budget and is now telling me it will cost another $20K to do the embed into our WordPress website. I don't understand why is should be so costly. Any insights?

1 hour ago by Delyse Graham

Answered

API Pricing and Credit Usage

Hi,

5 hours ago by Oleksandr

Answered

Where did my Templates go?

I can no longer edit my templates that I was using for API video generation. A template still exists, but the template link goes to the library of all templates (default and HeyGen provided) and the tab for My Templates is empty.

9 hours ago by Philippe Heller

Answered

come mettere in pausa abbonamento

yesterday by vincenzo de vito

Answered

Intermittent LiveKit Not Supported Error

Hello HeyGen Support Team,

yesterday by Son

Answered

Session Time Limitations

Essential plan limits each session to 20 minutes, Business plan allows 60 minute sessions.

2 days ago by Logan Walston

Answered

400569 errors

I am suddenly getting 400569 errors when using the video status endpoint and the video ID returned from the video agent endpoint. I can see the video generating when I go to the UI and look, but the ID there is bfeef1a4-811f-4273-acb7-962aeb45ea1d while the id returned is {
"error": null,
"data": {
"video_id": "4d2394edcaf64a628ccb73aed2853422"
}
}

3 days ago by Rich Taylor

Answered