Discussions

I’m currently integrating HeyGen’s API into a project and I noticed that, on the website, it’s possible to select an avatar, input some text, and instantly preview the audio before generating the full video. During this preview, the avatar’s mouth is blurred and there’s no full lipsync rendering, which is great for testing purposes and helps reduce unnecessary processing or cost when adjusting scripts.

Hi Team.. I would like to understand if there is an option to create avatars using video (hyper realistic ones) via API. I understand consent upload option is enterprise only. But my question is: if we upgrade to enterprise plan, would we get access to such an API to create hyper realistic avatars ?

Hi,

Issue Description:
We're experiencing unacceptably long processing times (10-60 seconds) for v1/streaming.new API calls during sequential avatar initialization. The issue is consistently reproducible with 10+ consecutive calls.

so below i will be attaching the process of how i am starting the things and let me know if there is any problem in the approach because my session starts correctly and working completely fine but then disconnects suddently after 10 or so seconds and i see in the disconnect room section console log a 5 text only.

When will be Avatar IV via API available?

In our interactive avatar integration, we initiate a session using two API calls: streaming.new followed by streaming.start. However, if the user clicks "Start" and then immediately closes the window, the streaming.new call remains pending (for 20–23 seconds), and we never receive a session_id.

Hello, is it possible with the interactive avatar API, to use public interactive avatar with a custom background ?

We're trying to deploy an avatar app on an AWS EC2 instance, and while it runs perfectly fine in our local environment, we're encountering an issue in production.