Discussions

If my session lasts for 5 minutes and during that time I submit 4 video generation requests that result in a total of 40 seconds of generated video, with the avatar remaining idle for the rest of the session, how will the pricing be calculated? Will I be charged based on the full 5-minute session, only the 40 seconds of generated content, or some other metric?

Hi,

How do I test the APIs before using production credits

I'm using avatar.createStartAvatar() to start the Heygen avatar with high quality, voice, and language settings. The avatar starts successfully — I can speak with it, and the streamReady event is also fired. However, the app remains stuck on "Waiting for response" and doesn't proceed.

our customer service contain sensitive information (personal health), so we're will need to intergrate our own speach to text, is this an possible thing?

Hello, i am using your interactive avatar demo next js can i add to it my custom llm i have azure open ai because in the read me file there is a point written that if you want to add your open AI you should add you api key in the env file but there is no any other part of the code refer to open ai or use it. So it is possible to add azure open AI to it and if yes how?

I am using library package 2.0.12

hot to make all the media in a scen last the same time

I have been working on the customization part but haven’t been able to make it work as expected. I referred to the documentation, but it only briefly mentions using the subtitles.doc, without providing detailed guidance. I also tried several trial-and-error methods, but still didn’t get the desired result. If customization isn’t achievable, I may have to consider using a different API. Could you please guide me on this?

Hi team,