Discussions

Currently, in the dashboard, clicking on a public template opens a modal window showing a preview of the template along with thumbnails for each scene. From what I understand, the data for this modal comes from the internal API (api2.heygen.com/v1/pacific/template.list2).

For templates via API, is it possible to customise font-size and font-color? At the moment only content can be changed. I saw a post from a year ago that complicated parameters were not in the plan. Could you please advise if that's still the case?

How can I replace the chroma key during a streaming session, such as in your Playground?

2025-09-29 13:01:58,004 - api.ai_avatar - ERROR - HeyGen API error: {"code":10002,"message":"invalid session state: closed"}
2025-09-29 13:01:58,005 - api.ai_avatar - ERROR - Session 7dc2d068-9d0a-11f0-a397-4658734a8349 is closed, cleaning up
2025-09-29 13:01:58,006 - api.ai_avatar - INFO - Cleaned up session: 7dc2d068-9d0a-11f0-a397-4658734a8349
2025-09-29 13:01:58,007 - api.ai_avatar - ERROR - Unexpected error: 400: Failed to send task
INFO: 127.0.0.1:52112 - "POST /api/avatar/session/task HTTP/1.1" 500 Internal Server Error

Hi, im using Avatar IV Video to generate videos where my hero is reading the text (usually ask the questions).
I need to make a small pause before the starting (like one second) and sometimes i need to make the same short pauses (1-1.5 seconds) between sentences. Is it possible?

Hi team,
Hi from 3 days i can see that after i send close session from BE to interactive avatar api we are not receiving event stream disconnected on our frontend side - could you please check if there is some bug? Everything was working until wednesday

A few friends of mine keep talking about online betting platforms, and I’ve tried some in the past but wasn’t fully satisfied with the interface and payout speed. I’m curious if anyone has recently found a platform that feels really reliable and easy to use. Any personal experiences?

Is it possible to generate videos when translating to match the source file frame rate? My source is 24fps but the translated videos are generated at 25 fps

If I want to make a video in landscape format, the looks that appear in portrait format leave empty spaces on the sides, resulting in a very poor image. They don't look professional.
Can't HeyGen solve a proportion issue?

Hi HeyGen Team,