Discussions

come mettere in pausa abbonamento

Hello HeyGen Support Team,

Essential plan limits each session to 20 minutes, Business plan allows 60 minute sessions.

I am suddenly getting 400569 errors when using the video status endpoint and the video ID returned from the video agent endpoint. I can see the video generating when I go to the UI and look, but the ID there is bfeef1a4-811f-4273-acb7-962aeb45ea1d while the id returned is {
"error": null,
"data": {
"video_id": "4d2394edcaf64a628ccb73aed2853422"
}
}

Hi HeyGen Team,

are you planing to release?

Hello,

We have an app in which we create avatars & videos using Heygen

I want to switch from tariff 29 to 99. Can you tell me if I will be paying for two tariffs?

Hey Heygen development team.