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hello i have this propbleme Unsupported download url: s3://surreal-product/image/832bdfe9b3c840ffac9ec0b9d576590b/original: Unsupported download url: s3://surreal-product/image/832bdfe9b3c840ffac9ec0b9d576590b/original Contact Us

I want to create a video where an avatar appears first, and then after a second, it moves to the bottom corner. In the background, multiple images should appear with video effects.
This is achievable through the web interface by simply entering the prompt and property URL. However, I haven’t been able to achieve the same result using the API.
I’ve tried the following API endpoints:

We're trying to implement Interactive Avatar with interactive buttons that can be triggered to bring up information relevant to the customer question. We have seen various implementation guides and documentation shared by Heygen online chat. But we have trouble understanding the example scripts. If there is anyway for us to see an actual live IA and we can examine the coding it would be great.

Asset img is uploaded
url is good
used image_key

Im trying to create the a video through the "template/{template_id}/generate" endpoint to test how this feature works.

While using local LLM in voice chat mode the along with local LLM the default LLM is also getting called. Now when I give a voice input first the default LLM is getting called (and the result is displayed) and I interrupt it and stop it from the avatar speaking. And then later the Local LLM result is spoken by the Avatar. So how to stop/disable the default LLM

Hi HeyGen team and community,