Discussions

Ask a Question
ANSWERED

List Templates V2

import requests

ANSWERED

Captions support in Interactive Avatars?

Are captions supported by Streaming/Interactive Avatar? If yes, how to enable them?

ANSWERED

Using API Responses with HeyGen Streaming Avatar for Dynamic Text-to-Speech

Is it possible to send dynamic content from my API responses to the HeyGen Streaming Avatar API so the avatar can repeat or read aloud these contents? Specifically, I’d like the avatar to verbalize data fetched from third-party APIs—like summaries or descriptions—without manually inputting the text. Any guidance on how to set this up would be appreciated!

[Recurring Issue] How to make the avatar listen but not respond automatically?

I'm trying to make the avatar listen to the user but not respond automatically. I'd like it to speak (repeat back) my custom generated response. How can I achieve this?

ANSWERED

Issue with Interactive Avatar Session Duration on Team Plan

Hello,

ANSWERED

Concurrent Limit Reached, but 0 sessions active.

A remote participant isn't connecting and it seems like it might have to do with reaching a limit on concurrent connections? I only see this error from the nextjs application, meanwhile my swift application sits waiting for a streaming avatar to connect to a room.

ANSWERED

Urgent: API Error 401029 for Video Generation – Immediate Support Required

Hi Heygen Support Team,

ANSWERED

Request for Adjustments to Custom Interactive Avatar Animations

Dear HeyGen Team,

Random interactive session is attached to my account

I got the concurrent session error, when i checked api, there was one session showing active. But this was not started by me and this also want getting closed. Looks like this is using credits a lot. Any idea how to fix this?

ANSWERED

'Please subscribe to higher plan to generate higher resolution videos'

I keep having this error on Generate from Template V2 despite being subscribed to the Heygen Scale API subscription and setting the dimensions to 720p.