Discussions

I'm trying to create my first avatar and look and I keep getting this error message. I've followed all the guidelines provided. I've tried to upload pre recorded videos as well as recording them on the spot and keep getting this error message. I'm not sure how to proceed or what to try next?

Hello, I hope you're well.

Hello HeyGen team,
I have a few questions regarding the use of your API:

I’m wondering if HeyGen allows specifying the audio track format when generating videos. Because on MacOS devices, if the audio track is in MP3 format, the sound doesn’t play.

Hi, Im using make and I used to generate videos there but when I try to generate I get watermark below at the right side of my videos even if I have paid subscription please help me with this thank you

Sometimes, Heygen gets stuck during the connection process. It emits the heygen_ready event, but I don’t receive a success message from the server — it keeps waiting for a response.

how do you use API for “text/image overlays via /video/generate

I'm integrating the @heygen/streaming-avatar SDK into a Microsoft Teams custom app, but I'm encountering a critical Content Security Policy (CSP) error that prevents functionality:

is there some way to monitor call and audio quality for interactive avatars ? Is there some recommendation or integration with 3rd party tools ?

Hi Team,