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InteractiveAvatar cold-start

Hi HeyGen Team,
thank you for the great work, we do enjoy using your tools and services.

Avatar video keeps on loading

avatar.createStartAvatar establish a connection , but video keeps on loading and idletimeout completes and connection is disconnected
i am using free plan

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On Creator Plan and Avatar Watermark is Displayed when Triggered via an API

I am on the Creator Plan. When I generate a manual Avatar video I can disable the watermark in the bottom right hand corner of the output video. However, when I trigger an Avatar video via an API, the Heygen watermark is displayed in the bottom right corner of the video. I am setting the "test" parameter to false. How can I eliminate the Heygen watermark from API-triggered avatar videos.

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Frame Rates

HI I am using the API and generating videos. How can I select the Frame Rate for the output video ?

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Video avatar creation

Do you have or are you planning on building the ability for users to create a video avatar, including any form of consent required, via API? What is the best way to do this programatically if I want to do this at scale for 1000s of users?

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Pronunciation Dictionary

Hi Team,

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AI Studio not creating videos past 40%

I've made several videos with no problems now they all stop at various places from 26% to 41% but will not complete.

Optimizing response time in Streaming Avatar SDK with Vite

I am developing an interactive avatar project using the Streaming Avatar SDK with Vite 6.0.6 and TypeScript 5.6.3. I have implemented an advanced system with the following functionalities:

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What part(s) the streaming SDK, the Vite and Typescript project allows you to get the transcript of the user or the avatar

So I am trying to integrate with the SDK to be able to send audio data directly to the avatar just so it can respond as though we're having a call. And I love how it is already

Webhook events for a team

How can we listen to webhook events for all users in Heygen Team or enterprise instead of a single user?