Discussions
Avatar speaking hebrew with elevenlab's voice
I'm trying using heygen with imported elevenlabs' voice in order to create a Hebrew speaking video. But when using elevenlabs' voice the audio is not in Hebrew. Im using - Brian - Deep, Resonant and Comforting voice
Error Response From Valid Avatar ID
Hi, I am getting this error response:
Make.com intergation
I'm integrating HeyGen with Make.com In Scenario 1, I create a video using HeyGen’s API. Then, I need a webhook from HeyGen when the video is finished (avatar_video.success) so it triggers Scenario 2 in Make. Scenario 2 takes that video URL, uploads it via Blotato, and then posts to social platforms. The issue is that the webhook isn't triggering or sending the video URL correctly to Make.com I need clarity on how to register the webhook endpoint correctly or debug why the event isn’t reaching Make.
LiveAvatar: No Sound in Firefox and Safari
Hello HeyGen Support Team,
ElevenLabs V3 Voice Support for Avatar Video API?
Hello,
I’m currently trying to create an avatar video using the API. However, based on the documentation, I don’t see ElevenLabs V3 listed as an available voice option.
How to use 11labs voice in streaming/live avatar?
Hello HeyGen Team,
Unable to obtain audio_url or asset_url when uploading MP3 via HeyGen API
Hi,
I’m trying to work with the HeyGen API to generate agents, but I’m having trouble obtaining the audio_url or asset_url.
URGENT: Migration Issue - Credits and Assets not appearing in LiveAvatar

Interactive Avatar latency
Hi, we're using the latest interactive avatar API (Audio-to-Video) as we want to use a more powerful LLM. We're using OpenAI realtime for A2A realtime audio, via LiveKit. We have this in Production and it works really well except for one thing; latency. We're seeing up to 5 seconds of latency on avatar turns and this just doesn't work for us. Is there any way we can remove this issue? We're not voice cloning etc. We want to scale up usage of photorealistic avatars but can't until this problem has been solved. Thanks. Eamus
API issues
Last night I signed up for the Scale API plan, but when I use the API, it tells me that I have the trial version. How do I fix this, please?