Discussions
API Video requests take long time
Why does API requests (under pay as you go) to generate Avatar III videos take so long. For example, my <10s audio with avatar id request takes more than 5-7 mins. Can you suggest improvements or help debug?
Undocumented video status: waiting
We started getting status "waiting" in response to the Get Video Status/Details endpoint. This is not documented on your main API reference page: https://docs.heygen.com/reference/video-status
LiveAvatar Custom AI avatar
I’m looking into the LiveAvatar api for my new app idea and I’ve got a question about making/building my own live avatar.
Feature Request: Subtitle color customization fields in /v2/video/generate
Hi,
How to use photo avatar on model III engine?
I am having a hard time creating videos using avatar 3 model. My workflow is uploading a photo as an asset, but it doesn't seem to have the ID needed to create video using avatar 3 model. What're the api endpoints and workflow if I want to create videos using that model?
rate limits on /v2/video/generate endpoint?
Is any sort of concurrency / batch processing supported ?
New API Plan subscription
Hi, i want to subscribe to the api plan. Through the documentation and recent discussion post it seems, the new model is pay-as-you-go and with per second pricing.
Questions Regarding New Credit-Based Pricing and Credit Rollover
A new prepaid, credit-based pay-as-you-go pricing plan is expected to be released. When is it scheduled to be announced?
Background image not appearing in video when using API (but works in UI)
Hello,
Should Live Avatar API integration be hard and costly
We don't have the internal skills and have had to contract a developer to assist with implementing our (interactive) Live Avatar through API. The Avatar has been working well as an HTML embed for last couple of years, but I'm told it will perform even better with API. The contractor has undertaken a 'discovery' and already expended most of my $10K budget and is now telling me it will cost another $20K to do the embed into our WordPress website. I don't understand why is should be so costly. Any insights?