Discussions

We have a small variety of interactive avatars that we're using in production for our healthcare concierge business.

Just today the API captions endpoint started returning captions with overlapping timestamps or even timestamps where the previous caption time is after the subsequent caption time.
Actually, ever since I started using the API for captions, the timing has been slightly off. Can you look into this for me? Captions are vital for my use case.

Hello I'm facing some issue while loading heygen avatar. I'm using this avatar in my project, making it to speak the text, basically like a speech to text. Sometimes it gives error that POST request error (BAD REQUEST), But other time it runs properly. Don't know why is this happening, Can anyone help me with this issue.

Hello, we are using HeyGen to generate custom videos with avatars, however when trying to access the videos in a player they dont have a sound. What could be the cause for this?

When opening an avatar created by createStartAvatar on Iphone iOS the avatar doens show and i get a black screen. When opening on MACOS or MACOS Iphone simulator or any other device like android or windows it works fine. Could it be the video encoding? the sdk doesnt have any parameter for video encoding on react. What could be happening?

Hello,

I am able to building custom HeyGen agent with my custom prompt. But I faced that when user response to agent, generally user take pause while talking but agent take it like user complete the response and response to user on half user response. which make integration less intactive and flow go unstructure. Also Agent don't have remembering capability while talking

Hi

i want to connect my interactive avatar with chatgpt

I am starting the interactive avatar with Php + Javascript + HTML but it only answers technical questions about Heygen. I need to connect ChatGPT for it to answer like a doctor. How can I integrate CHATGPT in this code structure? Thank you.