Discussions

Hi everyone,

I’m using the HeyGen API for streaming avatars and need to display them in vertical (portrait) mode. However, I haven’t found any API parameters or settings to adjust the aspect ratio for real-time avatars.
Could you confirm if the HeyGen API supports vertical mode for streaming avatars? If not, is there a recommended workaround to achieve this?

I using api to generate avatar videos. I can not know process % to show for my users. Can you help me!

Hey everyone,
I'm using Heygen to create AI videos and have successfully cloned my voice with ElevenLabs. The problem is: when I select my ElevenLabs voice as a 3rd party voice in Heygen via API, the output sounds noticeably different from what I get directly from ElevenLabs.
I’ve already:
✅ Matched all Voice Settings (Stability, Clarity + Similarity, etc.)
✅ Tested the same text input on both platforms

My professional cloned voice from Elevenlabs does not sound like me when I use the api key. Any help would be great.

I have requested for the whitelisting for my Realtime API of avatar through the form, however I have not received any response back.

Hi, from the documentation I see that ice servers and sdp got deprecated as of end of last month. Is there a new way of streaming that was created? If so, is there any documentation and sample code for integrating the new changes?

Hi,

What method or tool can I use to extract texts from PTT slides and convert them into videos with existing custom templates?