Discussions

I can't see a way to use photo avatars in the Streaming Avatar API. Is that something that is planned in the future?

How to add a background image to the public interactive avatar? I want to add my company logo as the background of the interactive public avatar, is it possible?

Hi all - I'm looking for experiences with using the Interactive Avatar in different languages.

Hello

Hi - I can't find British Accents that work with the interactive avatar.

My current avatar is very red in the face and I want to know how I can fix this. I want to perfect the avatar all together so I would appreciate any suggestions as to how to do this. Thank you!

I've had a few users report issues when their messages are particularly long in length.

Hi, we currently tried to create a new interactive avatar but its been 2 days and the waitlist seems to be not moving. Previously it only took a bit over 24 hours, but its been over 48 hours and still on 50+ waitlist?

Hi everyone,
I'm currently exploring Heygen Labs' Streaming Avatar and integrating it with a custom knowledge base I created. While the setup and integration through the SDK went smoothly, I've been facing a noticeable lag in the avatar's responses during testing.
I'm trying to understand if this delay is expected under certain conditions, or if there are recommended optimizations I can apply—either within the SDK, my knowledge base structure, or the hosting environment—to reduce this latency.
Has anyone else experienced similar issues? Are there best practices or configuration tweaks that can help improve response time?
Any insights or guidance would be greatly appreciated. Thanks in advance!
Best,
Sai