Discussions
Watermark apear for PAID version API
I have a paid API... and i still see the watermark when i create a video using a template. is there a variable i can add to the payload , so it will remove the water mark ?
Excessive and very unnatural wide eyes
Hi,
How to "pause" a conversation
This would be incredibly valuable functionality if it was handled on HeyGen's end. This is not "interrupt" but rather a true pause.
Excessive Eyebrow movement
First off, the avatars are amazing and have come along way quickly. We are using the interactive public avatars.
Generate url is throwing 404 error
We are getting http 404 error while using api endpoint https://api.heygen.com/v2/video/generate that was working file until recently. Failing since 5/29/2025
Anyone know how to make Interactive Avatar work in Unreal 5?
Hi, there. We are developing an APP based on Unreal 5 engine. We try to implement the interactive avatar function in the app. We asked the heygen team they said only only do through the web view function. But somehow we use the web browser plugin to launch interactive avatar, always doesn't work. We asked this to the Heygen team again, they said it was because of the CFE plugin to enable Webrtc to work properly. But we have tried many ways, don't know how to setup to make Webrtc works in Unreal 5. Any one could help?
Dynamic link sharing in Interactive Avatar conversations
Hi, I'm creating an Avatar Ai that recommends tourist attractions in the region. In the knowledge base, I've indicated links to my tourist service that it should use. I'd like the Avatar to receive a link to a website after the user confirms their interest in a given attraction (this particular link is not in the knowledge base). Is there such an option?
PowerPoint-Upload with API
Hello, I wonder, if you could upload PowerPoint or PDF files with the API, because it is supported via web UI. I couldn't find any information about this in the documentation. And if it is not supported, are there any plans to make this possible in the future? And what would be the approximate time horizon to implement the feature?
I am getting error when get template details.
When I call https://api.heygen.com/v2/template/{template_id} to get template details, I am getting below error:
Retain Circular Frame for Avatar
I am using an interactive avatar on my website. It works fine. It is displayed in a circular frame until the user clicks "Chat now." Then, it opens into a rectangular frame. How do I keep the original circular frame for the chat? Thank you.