Discussions

Hello,

Hi, i keep getting avatar not found when i pass the avatar id i got from the avatar list, this error is returned when i use the Id from the v1 or the v2 of the list avatar when creating a session for streaming

I am unable to extend the video to match my script. the video portion of the project will not extend past 3 minutes. Is this the longest video I can make?

Hello HeyGen Team,

could you provide guidance on api usage limits if they have changed with the new unlimited creation tier? Thank you!

vid ids:

Hello, the video that I wanted to create is stuck at 99%.
The video ID: 359a02e6e3b7431e997d4cb9170a692e

  const res = await avatar.current.createStartAvatar(
    {
      newSessionRequest: {
        quality: "low",
        avatarName: "Kayla-incasualsuit-20220818",
        voice: { 
          // voiceId: "001cc6d54eae4ca2b5fb16ca8e8eb9bb"
          voiceId:"1bd001e7e50f421d891986aad5158bc8"
         },
      },
    },

Hi i want to create a custom streaming avatar tailored to my needs for use with my API. I don't need it to be interactive since I use my own language model for interactions. I've already tested available streaming avatars with my LLM. Now, I'm looking to create a specialized avatar that aligns with my specific requirements. Do I need a special subscription to create and use this type of avatar?

I'm starting to think that this tool is a scam... the problem remains in any browser and on any computer and the support doesn't do anything!