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Adding background music

I notice that HeyGen has provided several tutorials on how to add background music to a video. I even notice there are background sounds in the templates within the platform. However, I have not been successful in adding any background music to my videos, based on the tutorial instructions and I am not able to replace the background music in the templates. Whenever I add the music to the timeline, it is inserted after the voice, and not beneath it. What advice can you give me to reoslve this issue? Thank you.

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Streaming Avatars API

Is it possible to generate a real-time avatar that connects response text generated from GPT and streams AI data back in real time?

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API Integration

I have a question about API. Is this following question possible?
After making the video creation, can HeyGen provide URL or identifier where the completed video will be accessible. I'd like to display the video on my website in real-time.

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What do I get for 199.00?

Once I pay 199.00 for a real time avatar, Must I still use the API process outlined in the instructional video to create a streaming avatar to use on my personal website?

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Generating without watermark

Could I ask you to clarify what kind of plan allows to generate videos without watermark?

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Streaming API cost

Hi

Can you tell me how to set variables using an upgraded v2 template?

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Do you accept input in Japanese format? Example:"こんにちは"

I am using the StreamingAvatar demo, but when I input data in Japanese format and press the Repeat or Talk button, the avatar does not respond.
How can I enter input in Japanese format and have the avatar reply?

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What does "reach user session limit" ?

im trying to use Live Streaming services but it returns "reach user session limit"

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Background Image Validation

Hello, HeyGen Team!