Discussions

"End of scene 1 does not align with script (HTTP Status Code: 400)"

Hi, I’m using the Demo: Create a Vite Project with Streaming SDK and I’d like to add subtitles that display what the avatar is saying. The problem is that I can’t capture its response to show it on screen. How can I implement this? Is there any tool or documentation that explains how to obtain the avatar's response?

Hello, I am using streaming avatar API. I need those functions:

hi, im trying the heygen api
but got an error when creating a video
this is the video id: c9cbcaed01b44ffaa31920c36b170df1
it says:
Video render failed, we are looking into this issue. Contact Us

Hello, is it possible to remove the logo Heygen. When i use the API i always have the white logo in the bottom right corner. In the template ID i use there is no Heygen logo. I don't know how to remove it. If you can help me !

Hi everyone!

Is it possible that the session will be disconnected after 2 to 3 minutes of silence on the free plan?

Dear HeyGen Team,

Hello, I am developing an "HenGen iFrame Generator" which generates custom iFrame code for my HeyGen interactive avatar. I have followed all the documentation provided and installed all dependencies as well, but not matter what I do, I can't seem to make it work. I am using my API and the public avatars, but I really can't make it work. You can check and replicate the issue here: preview--avatar-embed-creator.lovable.app

I try to create videos via API but get an error - not sure what other information I am to post as I don't have any information available other then the message on the heygen page