Discussions

Why does flowshare video rendering fail?

113594c15b504f18a09275d16579d9f9 Video id fails to render using the flow share API integration

Can anyone explain the Avatar offset setting ?

The Avatar offset setting default is set to (0.0, 0.0). If i have to move the avatar to bottom right, what is the value expected or is there an option to identify these values in a easy way than generating multiple videos as hit and trial ?

Posted by N V Saiteja 5 months ago

ANSWERED

List of avatar in the API has preview video url but no voice id

so you can see and ear the avatar but you can't tell which voice it is that you are earing in the example.
please add to the API the preview_voice_id to the list of avatars.

Posted by Rotem 5 months ago

Why is my interactive avatar not working in beta? I've tried Ryan and Wayne, they blink their eyes, but never talk or respond. I just updated my account and paid for an interactive avatar, but wanted to interact and ask questions to existing Heygen interactive avatars, but no luck. Any ideas what might be wrong? Thanks so much!

Need help with getting Ryan and Wayne's interactive avatars to talk to me. They just sit their blinking their eyes after I click start chat.

Posted by Donna Dickson-Willoughby 5 months ago

ANSWERED

Assistance Needed for Creating a Client Intake Interactive Avatar

Hi HeyGen Engineering Team!

Posted by Matt Mishak 5 months ago

ANSWERED

How to set the default interface language and restrict language options for integrated Interactive avatar?

Hello,
I am using your widget and would like to know if setting a default interface language through parameters or the API is possible. Additionally, is there a way to restrict language selection for users, leaving only one available option?
I would greatly appreciate detailed information or instructions on how to achieve this.

Posted by Alex 5 months ago