Discussions

Inquiry on Streaming API Access with Pro Subscription and Unauthorized Error Code

Hi Team HeyGen,

please make some playground I still get error: 10007

Please could you make a better test account for the API I'm trying to develop and use your API, but since you don't have a C# Blazor Client, I'm debugging it all via JavaScript and I keep getting errors {"code":10007, "message": "Concurrent limit reached, please upgrade your plan for formal usage."}

Posted by Michal Zemek 18 days ago

How to avoid using knowledge base

I have my own backend api which connects with the llm and provides text output.
Right now all the conversation is going to the hygen knowledge base . What changes are needed to stop using the knowledge base

Posted by Nitin Gupta 18 days ago

Streaming Avatar not respecting punctuation

When I trigger a REPEAT task with a pre-defined text, the streaming avatar does not respect punctuation. It does not take pauses between sentences. What can I do?

Posted by Nicolò 18 days ago