Discussions

When will be Avatar IV via API available?

In our interactive avatar integration, we initiate a session using two API calls: streaming.new followed by streaming.start. However, if the user clicks "Start" and then immediately closes the window, the streaming.new call remains pending (for 20–23 seconds), and we never receive a session_id.

Hello, is it possible with the interactive avatar API, to use public interactive avatar with a custom background ?

We're trying to deploy an avatar app on an AWS EC2 instance, and while it runs perfectly fine in our local environment, we're encountering an issue in production.

Hello.

I am trying to integrate Heygen with Ultravox. I am sending the voice to Ultravox which gives me the response in voice. How can I stream this voice to hygen for it to speak with facial expressions and lip sync. I couldnt find any good documentation on streaming voice to Heygen.
I tried to use the speak function which accepts text with REPEAT parameter to speak out the text sent. The issue is to pass the entire text returned for LLM take time and the users experience a considerable lag and if I combine few words and send to speak function , the communication doesnt sound natural.
There should be a better way to either stream voice or text to Heygen .

Since LiveKit supports Egress, I wanted to ask if you provide a built-in option to automatically record streaming sessions. Is this feature currently available but undocumented?

Hi,

I am creating a template for API. There is no API name option for direct video or image type of elements and your documentation is outdated. Need some quick help to get this sorted. I could set the API element names for text, avatar, script otherwise or even in the device based elements as well.

Hi Heygen Support Team,