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Video failing to generate

hello.

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Need for Elevenlabs after importing

Hello, Just wondering, once the cloned voice that I want to use is imported into HeyGen, is there a need to maintain an Elevenlabs subscription? Or once you import the voice, do you retain it locally for use? Thanks.

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streaming api charge change from 10 minutes per credit to 5 minutes per credit

Since the credit value is changing to 5 minutes per credit, will the February credit doubling be a one-time bonus or permanent adjustment to user accounts?

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How to mute the video backgroup voice

Hi team, Currently, I use API to generate the video, but I found that the video has two voices if I choose the video background and the background has voices.

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Can we add consent from different account?

Hi Team,

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Conversational AI example?

I understand that HeyGen's Interactive Avatar API allows for streaming video sessions where the avatar can interact and respond in real-time. Via this capability HeyGen's avatars connect to a Large Language Model (LLM) such as ChatGPT, which acts as the "brain" for the avatar, enabling dynamic and intelligent interactions.

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How to get full avatar message?

I am using this code to get the content that avatar speaks.

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Asset ID

how do I find the asset_id of an uploaded video asset?

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Email from HeyGen

Hello, can I configure to stop receiving the notification "Your video is ready!" notifications from HeyGen?

Avatar / Talking Photo didnt show when Create Video Avatar Background and audio from URL

I try to create a talking photo with api with the background and audio from my own, but the avatar / talking photo didn't show i don't know what happen, can somebody help me?
i attach my sample request body