Discussions
Zapier, App didn't respond in time
When testing my Zap, it shows that Heygen isn’t responding in time, with no error messages. In "Retrieve Video Details" the callback ID just shows as null. Is there a workaround for this? For example, if I send 5 responses at once and Heygen gives this error, is there a way to handle the capacity better?
Cannot Stop Session
List session returns:
Are there any options available for streaming text to an avatar?
Hi, I am looking at the https://docs.heygen.com/reference/send-task operation in your API documentation and was wondering if there's any way to stream text to the avatar instead of sending it all at once?
next js demo
hello
Is there a way to input voice instead of text in an interactive avatar?
We would like to use our own speech synthesis AI voice for streaming video.
Difference Between Interactive Avatars and API Avatars
The interactive avatars available at https://labs.heygen.com/interactive-avatar seem to differ from the ones provided by the API endpoint https://api.heygen.com/v1/streaming/avatar.list.
Still showing ”Failed to start session: Concurrent limit reached, please make sure you have closed other testing sessions under the same account.”
I've tried to use custom AI avatar as Admin said the bug is fixed, but still cannot use it.
HeyGen Parallel Processing under high loads
We are planning on purchasing the HeyGen Scale API plan soon, and will likely go with the enterprise plan in the coming months. Our use case would be to distribute these videos to our SaaS clients and other customers.
Can't close the session
Yeasterday I created a new session witch the ID is b92b301b-bccf-11ef-8f14-863dc90d9057. Today when i used the list endpoint it returned this session. But when i try to close the session it keeps returning an error saying that the session ID does not exists. That way i cant create a new session beacuse is already one open
Cannot see the API button to set variables while creating a template
I am trying to follow the "Replace image in template" (https://docs.heygen.com/docs/replace-image-in-template) API docs but I cannot find the API button in the UI to set the variable name for the image.