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Faster Rendering for Priority Minutes (Pro Plan)

Hi HeyGen Team,

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Streaming Avatar API Interrupt Not Operational

We are using the HeyGen V1 Streaming Avatar API (endpoints like /v1/streaming.new, /v1/streaming.start, /v1/streaming.task) via direct HTTP calls to power an interactive avatar. We are encountering an issue specifically with interrupting the avatar's speech.

Production Intermittent Issue - Avatar Does Not Respond - No USER_TALKING_MESSAGE

Hey team, there is still an ongoing production issue with the interactive avatar.

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I can´t scroll down the language section

Hi, i can´t choose the spanish language. The dropdown menu is not responding to the mouse or tab action.

Avatar receives user_start/stop but never returns user_talking_message / reply – need help tracing missing STT step

We are building a web page that lets users speak to a HeyGen Interactive Avatar in real-time (voice chat).
Architecture:

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Socket connection failed when I am using knowledge Id and startVoiceChat

Hi

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Custom Avatar creation endpoint not found in API documentation

Hi,

Keeps disconnecting in less than a minute

I am developing an iOS app that uses SIRI's speech to text to send text to Heygen to the streaming Avatar and I noticed today that it keeps disconnecting me in less than a minute. I though my codes are buggy but when i tried the InterActiveAvatarDemo swiftUI sample app, it is the same. Anyone here experience the same? or is heygen's server a little buggy atm?