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Hi, Im currently working on a workflow using python to create Heygen Video Avatar, First step is uploading auto generated audio to Heygen and use the uploaded audio and that works, however the cant make the background of the avatar to transparent. we've used the background transparent properties as describe in the API section however it is still not working. I also tried the Web.M endpoint however it seems this does not support the use of uploaded audio. Can you please confirm that all of this issue due to the fact that iam in a free trial plan.

hi,

Hi,

Hello, I was wondering if it is possible to use the various voice settings in the API for an Avatar?
}
"voice": {
"type": "text",
"voice_id": "{{28.Voice}}",
"input_text": "{{34.result}}",
"model": "turbo_v2.5",
"locale": "default_multilingual",
"stability": 0.5,
"similarity_boost": 0.69,
"style_exaggeration": 0.42,
"speaker_boost": true,
"speed": 1.0,
"pitch": 0.0,
"volume": 1.0
}
}
]
}

Hi Gokce or Support, Please respond to my previous question, Im still waiting.

I wanted to generate bulk avatar videos by giving input text in bulk through api. I looked all over the documentation but didn't find any way to do this.

Hello,

1. Is the id in the response body of the 'Check photo/look generation status' API the avatar_id I need to use for the video creation?
2. If it isn't, exactly which API's response contains the avatar_id ?
3. If I want to generate a look and it should look exactly the same like in a picture in a avatar group, should i just write in the prompt: 'originallooks_like_in{image_key}' ?
4. Is it possible to upload video assets in an avatar group ?

This problem was already issued through the chat windows, but still unansewred. We have a problem that our webhook is not called when video's are created, failed etc.