Discussions

I’m pulling avatar lists from HeyGen, but some avatars seem to be missing. For example, “Brody" is not included in the list.

Hi, Eleven Labs provides a variety of metadata under labels for voices such as accent, description, age, gender, use case, etc.

Hello! We're using the interactive avatars and they consistently hang at just under 5 minutes. They do this every time, and not when the avatars are idle. We've reset the disableIdleTimeout parameter for good measure, but that hasn't changed anything.

Hey everyone,
I'm using Heygen to create AI videos and have successfully cloned my voice with ElevenLabs. The problem is: when I select my ElevenLabs voice as a 3rd party voice in Heygen via API, the output sounds noticeably different from what I get directly from ElevenLabs.
I’ve already:
✅ Matched all Voice Settings (Stability, Clarity + Similarity, etc.)
✅ Tested the same text input on both platforms

My professional cloned voice from Elevenlabs does not sound like me when I use the api key. Any help would be great.

What method or tool can I use to extract texts from PTT slides and convert them into videos with existing custom templates?

Hey there,

Hi! I can't find a way to rename Avatar Looks. Not the Avatar itself, but its looks. The problem is that I'm starting to generate multiple looks for my only avatar, but the only way I have to differentiate them, is by the thumbnail / preview which is autogenerated.

Hi, I have a demo for interactive avatar which works fine. But yesterday I encountered an issue, which is the streaming breaks around 30s after I start a new session.