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Problem with my interactive avatar

Dear Developper, I have been trying to embed on my website a custom interactive avatar but when I try to use it via another device (iphone) or through some Webbrowser I get an error message.

getting quota not enough error for streaming avatar although i have enough api credits

although i have Pro api credit plan and have enough api credits. I don't understand why i am getting quota not enough error, I was not getting that error earlier

Failed to add motion, error: You have exceeded your limit of 100 photo avatar add motions. Please upgrade for more.

Hello

Add Motion and Sound Effects to Your Photo Avatar

Add Motion and Sound Effects to Your Photo Avatar

🚨 HeyGen API Missing Tons of Avatars!?

I’m pulling avatar lists from HeyGen, but some avatars seem to be missing. For example, “Brody" is not included in the list.

Voice metadata similar to Eleven Labs

Hi, Eleven Labs provides a variety of metadata under labels for voices such as accent, description, age, gender, use case, etc.

Interactive Avatar Timing Out at 1 Credit

Hello! We're using the interactive avatars and they consistently hang at just under 5 minutes. They do this every time, and not when the avatars are idle. We've reset the disableIdleTimeout parameter for good measure, but that hasn't changed anything.

ElevenLabs Voice in Heygen Sounds Different! How to Fix This?

Hey everyone,
I'm using Heygen to create AI videos and have successfully cloned my voice with ElevenLabs. The problem is: when I select my ElevenLabs voice as a 3rd party voice in Heygen via API, the output sounds noticeably different from what I get directly from ElevenLabs.
I’ve already:
✅ Matched all Voice Settings (Stability, Clarity + Similarity, etc.)
✅ Tested the same text input on both platforms

Elevenlabs api key does not sound like me

My professional cloned voice from Elevenlabs does not sound like me when I use the api key. Any help would be great.

API for PTT and Videos

What method or tool can I use to extract texts from PTT slides and convert them into videos with existing custom templates?