Discussions
"Please subscribe to higher plan to generate higher resolution videos" no matter what I do
I'm using the /v1/video.webm endpoint, with ```
"avatar_style": "normal",
"input_text": text,
"voice_id": voice_id,
"avatar_pose_id": avatar_id,
"dimension": {
"width": 1280,
"height": 720
}
Iphone Safari Browser streaming avatar doesn't show up
I have implemented the nextjs integration of the streaming sdk that is provided in the docs and extended it to just modify the UI and nothing much as far as functionality goes. The issue is the avatar doesn't show up on the safari browser in iPhone. I have added an interaction button with the user before adding the stream to the tag as well but it doesn't do much. Any help will be greatly appreciated.
Issue with Streaming on iPhone Devices using Chrome Browser in Angular Integration
Hello,
Encountering a `bad request` exception when calling `https://api.heygen.com/v1/streaming.start`.
Hi HeyGen Technical Support,
Error uploading photo
When trying to upload the same photo, an error "nsfw content detected" occurs if I do it through the API, but when I do it through ui, this error does not occur
Maybe there is an explanation for this
Streaming API doesn't start
Hi, we're using the streaming API to interact with an avatar. The avatar is launched at page load, however sometimes the avatar doesn't start streaming at all. The API calls in the network tab are all ok and in the right order and there are no messages in the console to indicate an error.
Why is my interactive avatar not working in beta? I've tried Ryan and Wayne, they blink their eyes, but never talk or respond. I just updated my account and paid for an interactive avatar, but wanted to interact and ask questions to existing Heygen interactive avatars, but no luck. Any ideas what might be wrong? Thanks so much!
Need help with getting Ryan and Wayne's interactive avatars to talk to me. They just sit their blinking their eyes after I click start chat.
Wrong aspect ratio for some avatars
When I generate a video through the API, with some avatars, the generated video has a incorrect aspect ratio.
Integration script has a bot without watermark, how to use it with SDK?
Hi @Gokce
ERROR
