Discussions

Hi, I used the avatars Sofia and Aiden. But instead of Sofia, I'm seeing June HR. Do you know why? And where can I find avatars that I can use on the stream? I used the ones from this link https://labs.heygen.com/guest/interactive-avatar?tab=public, but they all have a colorful background, which doesn't work for me.

Posted by Milica 7 months ago

Interactive Avatar doesn't work for a while

Hi, I have a demo for interactive avatar which works fine. But yesterday I encountered an issue, which is the streaming breaks around 30s after I start a new session.

Posted by Magic Zhao 7 months ago

ANSWERED

Change Background to public interactive avatar without Greenscreen?

Is there a way to change the background to a public interactive avatar like bryan or silas?

Posted by Hector Torres 7 months ago

ANSWERED

Heygen Streaming Avatar can't hear me

The solution was working fine but recently, Heygen Streaming Avatar can't hear me. Please guide me to solve the issue

Posted by Ali 7 months ago

ANSWERED

background removal using api call

I am using the api, and use one of your AI generated avatars. As you described in the manual, I added the background that I want to use to my assets using the api, I have the asset id, I send it in the api call, but it does not replace the avatar's green background with this picture.
This is the code:
payload = {
"video_inputs": [
{
"character": {
"type": "avatar",
"avatar_id": "8e7e988d3d58435dadd39c1e40db7c21", # Change avatar ID as needed
"avatar_style": "normal"
},
"voice": {
"type": "text",
"input_text": text,
"voice_id": "c2d282c83e73494aa0681f9bd6742615" # Change voice ID as needed
},
"background": {
"type": "image",
"image_asset_id": "a74585f98486419a9f3ddde6529d7c03"
}
}
],
}
and this is the video it generates:
video id = 123794d8399b4987b41487be5364206f

Posted by Tara 7 months ago

ANSWERED

List all voices- API

Why when I create a request to receive the list of votes, do I receive a list without "labels" or "tags" as shown in the documentation? How can I get the full information in this format?

Posted by noa s 7 months ago

ANSWERED

SyntaxError: Unexpected token 'o' - Interactive Avatar Demo Stopped Working

Hi team, we tested the https://github.com/HeyGen-Official/InteractiveAvatarNextJSDemo yesterday and it was functional.

Posted by Nik 7 months ago

API Progress Stuck at 95-97% – What Could Be the Cause?

I'm encountering an issue where my API execution progresses smoothly up to 95-97% but never fully completes. The process seems to stall at the final stage, preventing a successful response or completion.

Posted by namhokim 7 months ago

ANSWERED