Discussions

Ask a Question

Caption is missing parts

I’m using the avatar generation API. I added a caption, but the caption in the video is incomplete compared to the spoken content. When I check the “Edit Caption” section on the HeyGen dashboard, the full caption appears correctly, but the caption in the video is missing parts. Could you please help me check this?

Integration HeyGen with Zoom or Google Meet

Hi, until a few days ago, you could integrate the interactive avatar with Zoom. That's why I purchased Heygen. Now it's no longer possible. What can I do?

Voices - English (UK) Accent - Interactive Avatar

Hey - I'm trying to integrate different voices/accents into my Interactive Avatars via API.

API Credits Consumption Details

Can you please explain the jump from 0.75 credits to 2 credits. Should it not be 1 credit?

Answered

character limit for the "text" field

I would like to know if there is a character limit for the "text" field in the Request Body of the following API.

Streaming SDK: startVoiceChat Hang / WebSocket Connection Failure

I'm encountering an issue with streamingAvatar.startVoiceChat() using the @heygen/streaming-avatar@^2.0.12 SDK (or latest 2.x).

text to speech includes sometimes ahhhh and oohhh sounds

the heygen text to speech includes sometimes ahhhh and oohhh sounds when passing through pause signs. this is new, did never happen before. only since two days...

Irresponsive Interactive avatar

Hi

Issue with Norwegian Language Support in Avatar API

Hi Heygen team,
We've noticed a change in behavior with the avatar speech output. Previously, setting the language parameter to "no" in the createStartAvatar API call resulted in proper Norwegian speech output. However, recently, the same configuration results in the avatar speaking Danish instead.

Answered

Is there a way to create a video using the API that has both voice and background music.

I can create a video in the UI that has a script with a voice AND a background music track but I can't find any way to do that with the API.