Discussions
Export chat to external database from within HeyGen
Hi! I’m working on a project where I need to interact with a HeyGen avatar inside the HeyGen platform (using public or private interactive avatars), and I would like to export the conversation (user + avatar messages) in real time to my own external database.
How to dynamically add, duplicate or remove the slides in the template?
I want to use HeyGen APIs to create video from the PPT. I am facing issues in dynamically adding or removing the slides in the template using HeyGen APIs.
Why content of .srt file not same .ass file
File .srt is downloaded from dashboard. File .ass is downloaded from api /v1/video_status.get. But content is not same. Why?
Circle Video without background
is there any way to generate a video with avatar that has circle background only and without the normal rectangular background?
Generate Avatar Video: Caption is missing parts
I’m using the avatar generation API. I added a caption, but the caption in the video is incomplete compared to the spoken content. When I check the “Edit Caption” section on the HeyGen dashboard, the full caption appears correctly, but the caption in the video is missing parts. Could you please help me check this?
How to add pauses (1s, 2s, 5s...) to the input_text when create Avatar Video using API
Hi team, I can not figure how to add pauses (1s, 2s, 5s...) to the input_text when create Avatar Video using API, in some other platform, it uses format [pause 1s]... but don't know how to do this with Heygen, can you please help with this?
Customizing embed
is it possible to customize the UI of an in bed for a public avatar such as the button color and the written intro message explaining what the avatar is.
new session creation with avatar_id fails
when creating new streaming session https://docs.heygen.com/reference/new-session without avatar_id everything is normal(see curl example)
Whitescreen at the end of every video
Hey folks! I've been trying to create avatars with voiceovers and it all worked great until yesterday every video ended up having the last two seconds just white blank screen. I tried to add another scene with text to the script but still at the end of my VoiceOver the avatar disappears. I also tried several of my looks and it all turned out the same way. I really need your help there, I tried everything...
Can we add Avatar Group ID to the List All Avatars endpoint
Hi since this data is available form the list avatars in avatar group endpoint, can we add the other side.