Discussions
Websocket message listener not working
Hello Heygen Team,
Issue with SDK Integration - Avatar Not Appearing and Conversation Saving
Hi,
I’m integrating the HeyGen SDK into my website and am facing issues. The interactive avatar is not appearing correctly, and the URL seems to be malfunctioning. My goal is to enable both text and voice interactions with the avatar. Additionally, I would like the conversations to be saved externally as text files and in a MySQL database. Could you please assist me with these issues?
Connection Error on old Safari browsers
Hello,
eleven Labs pronunciation dictionary / streaming avatar
Hi There,
talking photo name
Hi, how can I use a name when I upload a talking photo via api https://docs.heygen.com/reference/upload-talking-photo? whenever I upload an image, the name is Photo Avatar. "talking_photo_name": "Photo Avatar"
New Interactive Avatar
I was trying to use the new Interactive avatars whit chroma key via API, but I can't cut them out properly, I always get a bit of green around them.
While trying the same avatar in Labs, it remains perfect.
Can you help me?
Integration of Eleven Labs Api to Hey Gen
We are trying to trigger HeyGen’s avatar video generation via API using the script_type: "audio" mode. The audio file is generated through ElevenLabs and uploaded to OneDrive, and then the OneDrive DownloadUrl is passed as the audio_url in the HeyGen API request. However, the HeyGen API fails with a 404 error, and no video is generated.
html changes to code created by interactive avatars
I know nothing about html code. I tried to follow the amendments kindly suggested by support but I'm out of my depth. I need someone to give me a cost for the following, please.
interactive websocket immediately disconnecting
Hi there,
Captions on transparent webm video
I want captions with my transparent background webm video, but I can't see the captions boolean value as a supported parameter. I've tried adding it to my request but I don't get back a captions_url or video_captions_url value.