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Concurrent User

How many concurrent users are supported in the various tiers offered for streaming APIs.

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Motion generation stuck on pending

Hi,

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Do session tokens have an expiration other than the inactivity expiration?

Curious if the session tokens expire with or without activity after a certain amount of time (like a day). I know they expire after 2-3min of inactivity, but in the off chance there is somehow activity constantly, does it still expire after a set amount of time by default? Thank you!

Enhancing Heygen Support with AI-Powered Solutions

I hope this message finds you well. My name is Sebastian Redondo, and I am a user of Heygen’s products, currently leveraging your streaming API to develop an innovative product at Hymie, our software development studio.

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Interactive Avatar API - Speaking out of order

Hi,

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where is i found talking_photo_id

where is i found talking_photo_id

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Webhook Schemas and explanation

I cant find the Webhook Schema's or what they exactly mean within the documentation or reference.

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How to put a small talking head video avatar as with video background. I need informatin regarding offset and scale. Please provide one working example as well.

I need information about offset and scale for using with API

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Lip sync is not good.

I created a video with audio from elevenlabs, and the quality of lipsync is not good. And there is no way to fine-tune it.

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I've just received error code from zappier: 401029. Does anybody know what is the reason?

I was creating a video from a template via the API. I suspect it might have something to do with the resolution and dimensions of the video, but I set everything up according to the standardized template dimensions. So, I’m not sure what’s causing the issue.