Discussions

I'm encountering an issue with streamingAvatar.startVoiceChat() using the @heygen/streaming-avatar@^2.0.12 SDK (or the latest 2.x version). The call to createStartAvatar completes successfully, and the STREAM_READY event fires for the video stream. However, the subsequent await streamingAvatar.startVoiceChat() call either hangs indefinitely (observed in Chrome) or fails with an explicit WebSocket connection error to wss://api.heygen.com/v1/ws/streaming.chat (observed in Chrome developer logs). The microphone does not activate.

Is there anyway to simulate/receive webhook event locally?

i have The workflows but seems imposible to make It works . I put The JavaScript on my web and The html but when i typeof i always get undefined

I have embedded my Heygen Interactive avatar on my wix website and it loads and opens with the first phrase but then does not respond to any verbal input. Microphone is on and allowed in the code.

We are currently integrating your V2 Streaming API (using REST API calls and LiveKit for media) via a Node-RED backend orchestrator, and we're encountering an issue where the avatar is not speaking the text provided via the /v1/streaming.task endpoint. Instead, it seems to be reverting to a default conversational script For example when the prompt says "Your name is Aida, and you are a friendly assistant. Start every conversation with a robot joke" - instead of starting off with a joke, the avatar June_HR_public opens up with "That was a funny joke. I am June with HeyGen...". So its clearly taking these inputs as "user" input where it should be "assistant" text she is suposed to say.

Hi,

Hello,

Hi, I’m exploring the HeyGen API and was wondering: does it support generating avatars that can respond to real-time events or questions — similar to how ElevenLabs handles real-time audio generation? I’m particularly interested in whether continuous or reactive video generation (e.g., for dynamic conversations) is possible, or if HeyGen avatars are limited to pre-scripted videos. Thanks!

Hi,

I want to know in real time when an error occurs in heygen when using the heygen API.