Discussions
Video Jumping/Moving
The video is jumping, moving, when it switches scenes. I created a video and broke it into several scenes with one script running the entire length of the video. There is a different video clip for each scene. When the video moves to a new scene, the video starts in one location and then jumps to a new location in the view.
Connect Heygen avatar to our Livekit Room
We’re a current paid-plan customer looking to manage our LiveKit rooms ourselves so we can utilize features like Egress and participant recording. Could you let us know if this is possible and, if so, provide any guidance on the necessary setup?
Generated voice preview API
Is there a way to preview the audio generated by the script using Heygen API?
I want to get Japanese with USER_TALKING_MESSAGE
2 questions about generating an avatar video
Based on the documentation at https://docs.heygen.com/reference/create-an-avatar-video-v2#talkingphotosettings,
Is there audio api?
Hi, we are using api way. Is there any way for me to get the audio of script. I need to create an audio from script, but I can't find the api.
Knowledge Base Ids retrieval via API
Hello,
I was wondering if there is a way to get a list of all available knowledge bases from an API endpoint, similar to how the avatar retrieval works in https://api.heygen.com/v2/avatars ( List all Avatars ), with the x-api-key token.
I have tried using the provided url https://api2.heygen.com/v1/streaming/knowledge_base/list, found on a similar topic, but it seems to not work based on the provided token, but rather on the cookies generated via login into the platform.
Is there a plan on extending the current V2 API to enable an end-point for this section, or would there be a timeline for when this would be available?
Thank you!
Interactive avatar demonstration
Can I implement the following functionality where the Heygen interactive avatar plays the role of a customer, presenting queries, while I, acting as an agent, respond using Gen AI integration? The goal is to simulate a scenario with the following 10-step conversation: an irate customer and a BPO employee working together to resolve a tech support-related issue.
Is there a way to get a file with the transcript of the conversation with an Interactive avatar?
Hi,
daily rate limit exceeded problem
I'm getting "script generation error" What do I have to do to fix this I am using the web version.