Discussions

I want to become a whitelist user to be able to run code and generate avatars , please help

There's a shortcoming I'm seeing with the API where I want to be able to get a list of all of the avatars I have access to and then generate a video after selecting one of the avatars returned in the request. However, the request returns the Avatar ID, but in order to generate a video it actually requires the Avatar Look ID.

Hello! On the interactive avatar I get the watermark and the hey gen branding on the name of the participant. However, I have a paying plan and it was supposed to disappear. Could you please help me with this. I am not using the API I refer to the Zoom connection.

I've tried recording on my macbook and also my google pixel voice recorder. Once they are uploaded to Heygen they sound very different.

Do I need a subscription plan to use the HeyGen Pro API I purchased?

Hello,
Can I test the API for creating a video using an existing avatar and voice without the subscription?
Now I have the free credits granted when creating the login.
Thanks

If I edit my avatar, how do I upload a new video?

Hi,

My client asking me to creat his avatar for speech,which plan should i choose? i tried to upload my client's video,but consent validation failed. seems free plan doesn't allow me to do it

I've called /api/video.webm to generate a short piece, and got an error in the status: 'Please subscribe to higher plan to generate higher resolution videos'. (Video ID: d4696ede6511484ba0d32d3ee3fd2c0c)