Discussions

I was trying to use the new Interactive avatars whit chroma key via API, but I can't cut them out properly, I always get a bit of green around them.
While trying the same avatar in Labs, it remains perfect.
Can you help me?

We are trying to trigger HeyGen’s avatar video generation via API using the script_type: "audio" mode. The audio file is generated through ElevenLabs and uploaded to OneDrive, and then the OneDrive DownloadUrl is passed as the audio_url in the HeyGen API request. However, the HeyGen API fails with a 404 error, and no video is generated.

I know nothing about html code. I tried to follow the amendments kindly suggested by support but I'm out of my depth. I need someone to give me a cost for the following, please.

Hi there,

I want captions with my transparent background webm video, but I can't see the captions boolean value as a supported parameter. I've tried adding it to my request but I don't get back a captions_url or video_captions_url value.

Hi! I’m working on a project where I need to interact with a HeyGen avatar inside the HeyGen platform (using public or private interactive avatars), and I would like to export the conversation (user + avatar messages) in real time to my own external database.

I want to use HeyGen APIs to create video from the PPT. I am facing issues in dynamically adding or removing the slides in the template using HeyGen APIs.

File .srt is downloaded from dashboard. File .ass is downloaded from api /v1/video_status.get. But content is not same. Why?

is there any way to generate a video with avatar that has circle background only and without the normal rectangular background?

I’m using the avatar generation API. I added a caption, but the caption in the video is incomplete compared to the spoken content. When I check the “Edit Caption” section on the HeyGen dashboard, the full caption appears correctly, but the caption in the video is missing parts. Could you please help me check this?