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Dynamic link sharing in Interactive Avatar conversations

Hi, I'm creating an Avatar Ai that recommends tourist attractions in the region. In the knowledge base, I've indicated links to my tourist service that it should use. I'd like the Avatar to receive a link to a website after the user confirms their interest in a given attraction (this particular link is not in the knowledge base). Is there such an option?

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PowerPoint-Upload with API

Hello, I wonder, if you could upload PowerPoint or PDF files with the API, because it is supported via web UI. I couldn't find any information about this in the documentation. And if it is not supported, are there any plans to make this possible in the future? And what would be the approximate time horizon to implement the feature?

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I am getting error when get template details.

When I call https://api.heygen.com/v2/template/{template_id} to get template details, I am getting below error:

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Retain Circular Frame for Avatar

I am using an interactive avatar on my website. It works fine. It is displayed in a circular frame until the user clicks "Chat now." Then, it opens into a rectangular frame. How do I keep the original circular frame for the chat? Thank you.

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API questions

  1. I have heard that you can use the embed option to skip the API plan. What are the differences between using Embed and the API?
  2. Will there be charges for using Embed option?
  3. What are the estimate cost for using the interactive avatar API per hour and per minute?
  4. Why can I use the interactive avatar for free directly on the HeyGen platform then?
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A questionnaire done by a interative avatar

Can you explain me how can I integrate a questionnaire into an interactive avatar.
Or what is the best place to put questions of a Google forms questionnaire on an interactive avatar ?

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Interruption handling

In the https://github.com/HeyGen-Official/InteractiveAvatarNextJSDemo example,
when I press the interrupt button, the avatar keeps on speaking for the next 1-1.5 seconds.
Is it because of the way HeyGen is handling the buffer and processing and sending it in batches, or am I missing something?
We want it to immediately stop when we press the interrupt button.

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User access control & ime-limited conversations

Hi,
We’re an EdTech company exploring options for embedding a conversational AI widget into our platform. To align with our user management needs, we require two key capabilities:

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Inquiry about HeyGen Integration with Bedrock and Pricing for High-Volume Use

Hi HeyGen team,

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Urgent: Audio Voices Not Supported for Realtime Avatar in API Response

Dear Heygen Support Team,