Discussions

I subscribed to HeyGen's Creator plan and created a custom Interactive Avatar. If my Creator plan expires and I don’t renew it, will I still be able to use the same avatar with the Streaming API? I’d like to know if the avatar remains accessible for streaming after the subscription ends. (Note: Streaming API has a PRO plan)

When generating a video from template via API, it is possible to change to manually setting image urls etc.
But is it possible to hide images, too.
I need to hide / remove this image for the current scene:

I am trying to use my interactive avatar on a Wix website, using the Wix HTML embed/widget tool, and even though it seems to accept the HeyGen code, the avatar is not showing on my website.

I would appreciate your support regarding two points:

Hello I am currently using the @heygen/streaming-avatar": "^2.0.16 and with this I am using the prop activityIdleTimeout: 300 instead of disableIdleTimeout: false which is deprecated, but this value is not being preserved.

Hi HeyGen team,
I'm generating videos using your Avatar Video Generation API. I've noticed that sometimes the avatar's eyes appear closed in the final frame of the video, which makes the ending feel a bit unnatural.

Hi Team,

Hi team,

Can i login to multiple computers with the same login info at the same time? I am teaching a course to middle school kids and their elementary school currently doesn't have creator accounts but i would love to use mine for the students to learn and create

Hi Heygen team,