Discussions

Ask a Question
Answered

Talking Photo API – Significantly worse animation quality compared to UI (same avatar, same audio)

I'm experiencing a significant and reproducible quality difference between videos generated via the API and videos generated through the HeyGen UI, using the exact same avatar and the exact same audio file.

Answered

Which Avatar IV endpoint to use and how to reduce head bobbing while reading transcript.

My use case is to read a transcript as realistically as possible. I have created an avatar in Avatar Studio (I'm unsure how to tell if its Avatar IV or Avatar III). I was told this by support:

Answered

How to create a video from a template v4 using API?

Hi HeyGen Support,

Answered

Can't Host Live Avatar in Private Server

I want to host Live Avatar in my own server but it keeps loading and can't be accessed.
I've bought Essential Plan for this but it still loads indefinitely.

Answered

Video translation API: how to set "mode" for Proofread flow?

Hi,

Answered

Video Agent API Error // HELP !!

i click to switch pay-as-you-go model and then i generate a video using Video Agent endpoint but i have error !?
it still consume from credit wich are remaining 5 based on the api response :

Answered

How to find image asset id for heygen standard backgrounds

I am trying to create a custom avatar with a heygen standard background via the API. Where do I find the image asset id in the user interface? Or is there an API where I can pull all heygen standard background?

Answered
Answered

Play a short audio and show a picture during the Avatar Session

Hi guys,

Answered

Video Agent API endpoint is now using my logo as the thumbnail instead of the video image

Did something change in the behavior of the API endpoint? I have been adding a logo asset to the videos for a while and asking the video agent to include it in the branding, but now the thumbnail that is getting created is the logo itself. That is clearly not what I want coming back. I explicitly put in the prompt that it should not do that, but it continues to give me back the logo in the download of the thumbnail.