Discussions
Where did my Templates go?
I can no longer edit my templates that I was using for API video generation. A template still exists, but the template link goes to the library of all templates (default and HeyGen provided) and the tab for My Templates is empty.
come mettere in pausa abbonamento
come mettere in pausa abbonamento
Intermittent LiveKit Not Supported Error
Hello HeyGen Support Team,
Session Time Limitations
Essential plan limits each session to 20 minutes, Business plan allows 60 minute sessions.
400569 errors
I am suddenly getting 400569 errors when using the video status endpoint and the video ID returned from the video agent endpoint. I can see the video generating when I go to the UI and look, but the ID there is bfeef1a4-811f-4273-acb7-962aeb45ea1d while the id returned is {
"error": null,
"data": {
"video_id": "4d2394edcaf64a628ccb73aed2853422"
}
}
Avatar Default Voice Not Being Used in API Video Agent
Hi HeyGen Team,
video_agent/interactive_chat
are you planing to release?
Question Regarding 10 API Credits for Non-Subscribed API Accounts
Hello,
Keeping the avatar look the same in all videos
We have an app in which we create avatars & videos using Heygen
I want to switch from tariff 29 to 99. Can you tell me if I will be paying for two tariffs?
I want to switch from tariff 29 to 99. Can you tell me if I will be paying for two tariffs?