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Inquiry About Using the Heygen VEO 3.1 Model via API

I’m currently developing an n8n automation workflow that integrates with the Heygen VEO 3.1 model, and I’d like to understand how to properly use this model through your API.

API Issues: Custom Avatar Background Not Applied & Nano Banana Avatar Not Found

Hello,
Issue 1: Background not applied to custom avatar
Avatar ID: b247014e114b4021ac44d995b1973b34
This avatar was created with the "Background Removal" option enabled. However, when I use it via API with background customization, the background is not applied. The video is generated with the original green screen background instead of the specified custom background.

Unsupported download url: s3://surreal-product/image/...../original

Keep getting error while trying to generate Avatar IV video using API
i'm passing the image_key that returned by Heygen Asset API but getting S3 errors
S3 is out of user or developer control

Font customizations via API

Tried this with the templates in heygen to bring in text from n8n api call so that I could customize our fonts so the captions are more visual with colors, pops, and float ins but can't figure it out.

HeyGen Streaming Avatar SDK - knowledgeBase Parameter Not Working

Issue Type: Technical Support Request
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Inline Script voice pause in API

We need to have better control over the voice pause in the API. We are using N8N workflow to generate the script, and when it is read by the avatar, it just jumps past (.) or (,) or (🕓) and speaks way too fast. There are times you want to make the voice pause.