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the aspect ratio for template

Where can I see the aspect ratio of my template and from where can I adjust it?

API endpoint for UGC Avatars

I am confused why I can’t find any avatars?publicTab=ugc> using the list-avatars-v2> endpoint. Can someone please help?

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Provide a way of search in existing discussions

Hi, before asking a question in the discussions page, I would like to know if someone else already asked that question. It would help me not to wait for your response for an already answered question.

Create Cartoon Avatars for Streaming

Hi, I want to use animated/cartoonish Avatars for streaming instead of Avatars that look like real people.

HeyGen Realtime API (Alpha) + OpenAI Realtime

Hey there!

Photo Avatar Webhook Events

Hi!

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Text to Speech API with Heygen voice IDs

Hi, I am trying to use audio only streaming with my own custom LLM. I get audio from the end user, convert it to text, then use my LLM to generate response. I want to use Heygen voice IDs to convert the generated response to audio. Is this possible to provide this API?

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How can I programmatically track the amount of credits consumed by a session?

I understand that there is currently no direct method available to retrieve the exact number of credits deducted for a particular session. However, is there any recommended or reliable way to programmatically track or estimate the amount of credits consumed during a session?

ANSWERED

limit session

I have an issue where my 100 API credits were used up within a single day. I suspect the problem is caused by users not ending their sessions, and since my app plan is "Creator," the sessions are unlimited. I want to know if there is a way to limit session duration to prevent users from keeping sessions open indefinitely. Also, are there any other possible reasons why my credits were depleted so quickly?